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WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

MalcolmChan
Employee
4,641 Views

please help guide me. i am a newbie trying to learn - im also not 100% familiar with the ubuntu interface.

was halfway thru installing the eii_installer, error shows up.

 

WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

conda info could not be constructed.
KeyError('pkgs_dirs')

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JesusE_Intel
Moderator
4,565 Views

Hi MalcolmChan,


There is a new release of Edge Insights for Industrial version 2.6.3 that fixed some installation issues. I tested from my side and didn't have any issues, would you mind trying this version as well?


Regards,

Jesus


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6 Replies
MalcolmChan
Employee
4,633 Views

this is the system

 

Operating System: Ubuntu 18.04.6 LTS
Kernel: Linux 5.14.0-051400-generic
Architecture: x86-64

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JesusE_Intel
Moderator
4,593 Views

Hi MalcolmChan,


Could you please share the install log file located: /var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2/eii_installer/install.log?


Regards,

Jesus


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JesusE_Intel
Moderator
4,566 Views

Hi MalcolmChan,


There is a new release of Edge Insights for Industrial version 2.6.3 that fixed some installation issues. I tested from my side and didn't have any issues, would you mind trying this version as well?


Regards,

Jesus


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MalcolmChan
Employee
4,556 Views

Hi Jesus,

 

When was this version of EII added?

I also noticed that there is two version:

 

v3 for ubuntu 20

v2.6.3 for ubuntu 18

 

both contains tls?

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JesusE_Intel
Moderator
4,546 Views

Hi MalcolmChan,

 

Both versions were released this week. Please take at the release notes for additional information. The Training and Learning Suite (TLS) is not supported in Edge Insights for Industrial (EII) v3.0.

 

Edge Insights for Industrial v3.0 release notes

Edge Insights for Industrial v2.6.3 release notes

 

Regards,

Jesus


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JesusE_Intel
Moderator
4,515 Views

If you need any additional information, please submit a new question as this thread will no longer be monitored.


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