Why I can't reply in Intel forum?

[MinzhiWang]

Hi there,

I posted same post to ask my question. But I don't know why I still can't post reply in Intel forum by using this account.

I registered new account, however, the new account has the same issue.

This issue is not casued by PC or browser. I tried several computers and several different browsers. This account was registered long time age, I remember I could reply by using this accound several years ago. So there are anyone can help me on it?

Can't post reply issue in Intel forum

[JesusE_Intel]

Hi MinzhiWang,

I'm sorry to hear you are still having this issue. Let me check with our IT department and get back to you as soon as possible.

Regards,

Jesus

[ChaoHL]

I can’t either. The “Post Reply” always kept gray color.
Now I’m posting this reply on my iPhone.

[JesusE_Intel]

Could you both check if Javascript is enabled on your browser? If possible, please try a different browser or computer to test.

[ChaoHL]

I’ve checked on three laptops: Windows 7 pro with Microsoft Edge Rev. 119, Windows 11 pro with Microsoft Edge updated 2023/9/4, and macOS High Sierra with Safari. None of these on which I can Reply. And JavaScript has been enabled on the Windows 7 and 11.

The only one device I can Reply is my iPhone 8, on which I’m posting this Replying now.

[JesusE_Intel · Accepted solution]

In order to further investigate logs, we kindly request that you replicate the issue and provide the timestamp and your timezone. Please also try to reset your Microsoft Edge application.

[JesusE_Intel]

If you need any additional information, please submit a new question as this thread will no longer be monitored.

[ChaoHL]

I’ve found that this issue is associated with my IP address: I can reply now through a VPN to access the website.