Alterad daemon requires update to us flexlm 11.19.7.0

[JS21]

In summary there is a bug in flexnet 11.19.6.0 which is fixed in 11.19.7.0. Please can you generate a new version of alterad based on 11.19.7.0

Please see the below forum post for further details which has been ignored:

https://community.intel.com/t5/Intel-FPGA-Software-Installation/Flexlm-11-19-5-0-and-alterad-11-19-5-0-alterad-exited-with/td-p/1642030

[RichardTanSY_Intel]

Hi,

From my understanding, the alterad daemon does not seem to be working on your side. However, it is working fine for me on Windows 11.

Are you using the daemon provided on the webpage below?

Try downloading and installing FlexlmSetup-11.19.6.0-linux.run:

https://www.intel.com/content/www/us/en/software-kit/709649/flexlm-license-daemons-for-intel-fpga-software.html

Could you provide a screenshot of the error message?

Also, try running the following command to check if the daemon is up:

lmutil lmstat -c <license name>.dat  

Regards,

Richard Tan

[JS21]

Please can you confirm that you have read my request and my other forum post linked above? All the information is there. Flexera have announced that there is a bug in their software introduced in 11.19.4.1 and fixed in 11.19.6.1. I don't feel like me doing any more debugging is a productive use of time. I just need a new version of alterad released built on the latest version of flexnet publisher. I'll screenshot their forum post so you can see for yourself.

[RichardTanSY_Intel]

I will check with the tool developer on this.

Just curious, does the alterad daemon still crash even without any configuration done? e.g. LM_A_LINGER 

I have never see any customer configure those settings before. 

Regards,

Richard Tan

[RichardTanSY_Intel]

We don't use LM_A_LINGER for our daemon.

However, we plan to upgrade to 11.19.7.0 in the next Quartus release, likely around April/May (subject to change).

Regards,

Richard Tan

[RichardTanSY_Intel]

Do you have any further inquiries?

Regards,

Richard Tan

[RichardTanSY_Intel]

I believe your inquiry has been answered.

Now, I will transitioning this thread to community support. If you have any further questions or concerns, please don't hesitate to reach out. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support.

The community users will be able to help you on your follow-up questions.

Thank you and have a great day!

Best Regards,

Richard Tan