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RPett4
Beginner
522 Views

Can't download quartus prime pro

I am having issues downloading Quartus Prime Pro. When I click the download link, it takes me to a login page. If I type in the wrong username/password, it says "wrong username/password". If I type in the correct username/password, it takes me to https://fpgasoftware.intel.com/saml_login/?acs with the message "Errors: invalid_response" and then some funky web codes: "samlNameId: None samlSessionIndex: None". I tried multiple browsers.

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6 Replies
RH0001
New Contributor I
279 Views

Its ok were all having trouble with there shambolic download site but it seems they don't actually want any customers!

KennyT_Intel
Moderator
279 Views

Hi RH,

 

Sorry for what you had been facing up until today, our INTEL IT developers are still actively working on this fix. I will try to push them to get this fixed as soon as possible.

 

May I know what specific version that you were trying to download?

 

Thanks,

Kenny

 

KennyT_Intel
Moderator
279 Views

Hi RH,

 

Just to let you know that this issue is now top priority in INTEL IT. We will try to resolve this as soon as possible.

 

Thanks,

Kenny

 

RPett4
Beginner
279 Views

As an update: As of this morning I can log in and download the installers. Thank you!

RPett4
Beginner
279 Views

Another weird issue: After installing quartus prime pro, I get a popup asking for a license. I select "Connect to Altera Self-Service Licensing Center" and all it did was open a browser to the www.intel.com home page.

KennyT_Intel
Moderator
279 Views

Quartus Prime Pro require license, the page should connect to https://www.intel.com/content/www/us/en/programmable/b/self-service-licensing-center.html

 

Since you do not have the license, you will need to purchase the Quartus license in https://www.intel.com/content/www/us/en/programmable/buy/design-software.html

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