Cannot download Quartus 19.1 Lite for Linux. Clicking on arrow does nothing. Tried Firefox on Linux; Firefox, IE, and Chrome on Windows; and Safari and Firefox on MacOS. Any help would be appreciated.

[SyafieqS]

Hi Gordon,

Assuming you have strong connection, it may due to VPN if you are using it or firewall that block the packet, try to disable it for moment

Thanks,

Regards

[grub]

Hi,

I am not using a VPN, nor is the firewall causing problems (tried all that before posting as a last resort).

Everything works well right up to where I click the click the arrow to download. It does nothing. I've disabled the ad blockers on the machines and OSs mentioned.

I went as far as spinning up a new stock Windows VM clone from a base VM image I have and the same behaviour occured.

[SyafieqS]

Hi Gordon,

I suspect that there is issue with the connection, is it still happen if you use different machine? (*not VM). For checking purpose, could you try to reboot your home router worst case try to use different connection let me know if works.

Thanks,

Regards

[grub]

Hi,

I tried with two physical machines and two VMs. Same issue on all machines with various browsers (original post mentions the combinations I tried).

So far:

• Two physical machines and two VMs (three OSs and four browsers) exhibit the same behaviour.
• Disabled ad blocking and DNS blackhole.
• Tried new stock Windows VM with nothing added.
• Firewall twins and router reboot (unneccesary, but I was desperate).
• tcpdump on firewall's LAN interface has no traffic coming in when clicking the link.
• A direct link found elsewhere in the forums worked but that is for Windows.

[SyafieqS]

Hi Gordon,

Another workaround, have you tried to use different connection? If so, what is the result,able to download it?

Thanks,

Regards

[grub]

Hi,

I can't try another connection as I'm working from home and the work VPN has strict blocks for outside connectivity.

In any case, I managed to get a copy elsewhere.

Thanks.

[IWaugh]

Hi Intel Support team,

I am having the exact same issue. I have tried from 2 different physical locations (in AU), with Chrome, Brave, Firefox, Safari, Edge (!). Adblocker on and adblocker off.

Attempts:

Linux : Pro : 20.1 - I get no reaction from the circular blue download button (combined files or individual files).

Windows : Pro : 20.1 - I get no reaction from the circular blue download button (combined files or individual files).

Linux : Lite : 19.1 - I get no reaction from the circular blue download button (combined files or individual files).

Windows : Lite : 19.1 - I get no reaction from the circular blue download button (combined files or individual files).

Windows : Lite : 18.1 - I get a "Legal Disclaimer" from the circular blue download button (combined files or individual files), but "I Agree" closes the disclaimer and nothing happens.

Windows : Pro : 18.1 - I get a "Legal Disclaimer" from the circular blue download button (combined files or individual files), but "I Agree" closes the disclaimer and nothing happens.

Linux: Pro : 14.0 - I get a "Legal Disclaimer" from the circular blue download button (combined files or individual files), but "I Agree" closes the disclaimer and nothing happens.

Any help is appreciated.

Thanks,

Iain

[SyafieqS]

Hi Iain,

My suggestion is that to open new separate forum case since this case had been closed.

Thanks,

Regards