Error: Invalid License Activation Code

[NJI]

My company recently purchased several licenses of SW-ONE-QUARTUS. I have received the Activation Code via email. I then visit https://licensing.intel.com/psg/s/ and go to "Find and Generate License by Activation Code"

When I enter the activation code, I receive: Error - Invalid License Activation Code

Please advise how to generate licenses.

[AR_A_Intel]

Hello

Welcome to Intel forum. We apologize for the inconvenience happens and to further check could you provide the details

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

Activation Code (LAC):

For privacy, reply/attach file in private message.

[NJI]

Any update to this issue?

[NJI]

How do I send a private message to you, AR_A_Intel ?

[AR_A_Intel]

We PM you a private message. Hope you received it. 

[NJI]

I replied to your PM with the requested information. Please advise if anything else is required.

[AR_A_Intel]

Continue support in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you

[asdwwwq2]

I'm having the same problem.

How do I send it as a personal message?

I can't find it.