FlexLM License Server has wrong HOST ID number.

[MGRazor]

I mistakenly entered the wrong Hexadecimal Host ID number when submitting to self-rehost licenses to new server. I need assistance immediately. The system won't allow to correct because it is all information in same server name. Please post answer as soon as possible.

[AlHill]

@MGRazor  Providing personal information (phone, email) is not something you should be doing.   The forum has private messages, if necessary to pass private information.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[AR_A_Intel]

Hello,

Welcome to INTEL forum. Could you provide details for verification check?

Name :

Company Name :

Company Address :

NICID(Mac Add) : the wrong & right Host ID number

Owner email:

For privacy, reply/attach file in private message.

[MGRazor]

Yes, I can.

Should reply with information here or separate email address?

[MGRazor]

Thank you.

Please see attachment.

Additional request.

Please provide link to download and install FlexLM for Quartus.

Greatly appreciated.

[MGRazor]

Hello AR_A_Intel.

Any good news in solving my Server issue?

We need this tool running urgently.

[AR_A_Intel]

I apologize for the delay, as I've been out of the office recently. The customer service team has confirmed that the licenses have been rehosted to 00155DC82413. Could you please assist in verifying this? Thank you.

[AR_A_Intel]

We have not heard from you and I hope that my last note clears up this matter. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

[MGRazor]

You may close this ticket.

[MGRazor]

Sorry for the delay.

Thank you Issue resolved.