Floating license problem SW-ONE-QUARTUS

[Haim-Caspo]

Hello Intel FPGA support team , 

I am from Motorola Solution IT and I am providing support to my colleague.

We bought a license whcih is called floating license for SW-ONE-QUARTUS.

The license was installed successfully on windows 2012 R2 and the users were able to consume it.

However one month after - Users were not able to consume the license any more.

In logs we see the service is up and running.

Please find attached more information regrading

Appreciate if you could assist in this matter ASAP.

Thanks & Best Regards,

Assaf Ram

assaf.ram@motorolasolutions.com

[AR_A_Intel]

Hello

Welcome to INTEL forum. Referring to your .log file, the alterad: The desired vendor daemon is down. Try to lmreread or stop and restart the server after reread. Shutdown/kill all the license service and restart server and client back from ground zero to see if it works?

[AR_A_Intel]

We have not heard from you and I hope that my last note clears up this matter and it can now be move forward. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.