Hi, I got a new office computer, replacing my old one. All I want to do is to register my new computer NIC ID and generate a new licence for my new computer but getting an error messeage. See below.

[KBloo3]

When I try to modify my office computer NIC ID to the new NIC ID i get

a n error messeage:

"You do not have any available license rehost"

I have QuartusII ver.12.0 installed and Products: SW-QUARTUS-SE_FIX, IPS VIDEO

My new NIC ID: 503F56017CB5

I have lost nearly one working day because of this issue, so I would

indeed appreciate an quick reply, please!!

Best regards,

Kenneth

[AR_A_Intel]

Hello,

Welcome to INTEL forum. Software and IP licenses can be transferred to a different PC by going to the Create New License section on the Self-Service Licensing Center by license admin only.

https://fpgasupport.intel.com/Licensing/license/index.html  (Licensing Center Home) 

Rehosting step,

Step 1: Click the Self Service Licensing Center link

Step 2: Select Computers and License Files tab

Step 3: Select the Host ID to change by clicking the pencil icon in the Update Computer

column.

Step 4: Change the Host ID or any field value displayed on the screen. However, a change of

Host ID will only be considered as re-host.

Step 5: Click Submit button

Guidance: https://www.intel.com/content/www/us/en/programmable/support/training/demonstrations/online/licensing/onl-licensing.html?wapkw=rehosting+your+license --> Rehosting Your License

[KBloo3]

Hello,

I have already tried that, but get a error messeage when I try to change to my new computer NIC ID.

Please, look at my posted picture.

Best regards,

Kenneth

[AR_A_Intel]

Hi

Based on my understanding, you have used all your available license rehost. We will help you to reset your rehost count, kindly advise your details for further checking:

Your Name

Email Address

Company Name

Company Address

NICID ( Mac add)

And for privacy, you can also reply/attach your file in private message.

[KBloo3]

Hi, Okay, I understand. But I’m entitled to have 2 licenses, right? One office and one home. So my home computer details remain, but I want to remove the details of my old office computer and have my new office computer registered. Here is answers to yor detail request: Name Kenneth Bloom Email kenneth.bloom@lvi.se<mailto:kenneth.bloom@lvi.se> Company LVI, Low Vision International Adress Verkstadgatan 5 SE-352 46 Vaxjo, Sweden NIC ID 38afd7ad5ae4 Best regards, Kenneth

[AR_A_Intel]

Hi

Thanks for your update. Your rehost quantity has been reset to 3 count. You can now regenerate again your license file in Self Service Licensing Center. Only the license administrator can re-generate the license file. 

Guidance: https://fpgasupport.intel.com/AlteraLicensing/license/index.html --> Licensing Center Home --> Computer and License Files --> Select a computer to generate a new license file.

Link to demo: https://www.intel.com/content/www/us/en/programmable/support/training/demonstrations/online/licensing/onl-licensing.html

[AR_A_Intel]

We have not heard from you and I hope that my last note clears up this matter. If you don’t have any further question, I will place this issue in close-pending status. Should you encounter new issues, you are welcomed to file a new Case. Thank you for your understanding, stay safe and I hope you have a great day.