Thank you for posting on this Intel® community forum. However, we have a forum for these specific issues and inquiries so we are moving this thread to that ‘Topic’ so this can get answered more quickly.
Intel Customer Support Technician
A Contingent Worker at Intel
Also, my classmate said that he believes it is the last bit of this link starting with the swcode that is causing the problem;https://www.intel.com/content/www/us/en/programmable/downloads/thank-you.html?swcode=WWW-SWD-WE-90SP....
Sorry for what you all had been facing up until today, our INTEL IT developers are still actively working on this fix.
Currently, this issue is now top priority in INTEL IT. We will try to resolve this as soon as possible.