Welcome to Intel forum. May we know, have you re-generated your license.dat file? If not, could you help to re-generate your license file first. Generate your license in Self-Service licensing Center. Only the license administrator can re-generate the license file.
Guidance: https://fpgasupport.intel.com/AlteraLicensing/license/index.html --> Licensing Center Home --> Computer and License Files --> Select a computer to generate a new license file.
For further checking kindly advise the following.
Email Address :
Company Name :
Company Address :
Quartus version use :
NICID(Mac Add) :
QUARTUS order number :
You can also reply/attach your file in private message.
Name: Thomas Schipper
Company: Technical Evolution
Used Version: Quartus 17.0
Old ID-NIC ID F07959615830
New ID-NIC ID 244BFE78AEE5
Quartus Order Number?? What do you mean?
Upon checking, there are 1 license tag to old NICID and no license recorded at new NICID
F07959615830 - 1 SW-QUARTUS-SE-FX
244BFE78AEE5 - No record
May we know is this the license you looking for? If not could you provide detail?
yes that is what i am looking for, but it is not listet in selfservice license center.
I have to "rehost" it to the new PC, with the "new" NIC 244BFE78AEE5.
Attached what i see:
There is only the other license for the other PC for the older Quartus 8.1
Customer service team help rehost the license to 244BFE78AEE5.
Kindly advise firstname.lastname@example.org to follow below steps to regenerate a license file.
Guidance: using Google Chrome, login to Self Service Licensing Center at https://fpgasupport.intel.com/Licensing/license/index.html --> select Computer and License Files --> Select a computer --> Click on Get License.
Thanks for your update. Sorry, we don't have access to help customer on access/password issue.
If customer having password reset issue, kindly contact access and entitlement team at the following.
• External user not able to login to intel.com (My Intel):
o Contact Customer Support https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html
• External user able to login to intel.com (My Intel), but not able to see/access certain links/portals via My Intel:
o Profile and Registration Support page https://www.intel.com/content/www/us/en/secure/my-intel/account-and-program-support.html
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