I need to have my licenses renewed for host 0050568c0011 server name chm-flexlm1..... maintenance is expiring 3/31 and I tried to generate a new license but it did not change the maintenance expiration... I did not receive any renewal notice or quote through email but we alerted by my users who saw a message when they started their tools. This is urgent and I had the same problem last year. Not sure why it isnt an easier process.
Welcome to Intel forum. Apologize for the inconvenience, could you help to try regenerate your license in Self-Service licensing Center again. Only the license administrator can re-generate the license file.
Guidance: https://fpgasupport.intel.com/AlteraLicensing/license/index.html --> Licensing Center Home --> Computer and License Files --> Select a computer to generate a new license file.
Otherwise, if you still having problem, please advise the following for checking?
I am able to regenerate a license, but the maintenance expiration date does not change with the regenerated licenses. It should be saying 2021. This is why i think i may need to renew our maintenance