Need help - Transfer PCI Compiler license for pci_t32 MegaCore Function from old to new laptop

[JMill75]

My problem is, the original user of the laptop has already left and the corporate email that he used to sign up for an Altera account was already deleted and gone. I am still using the old laptop with the PCI T32 Compiler however I need to transfer the license of the PCI T32 Compiler to a newer laptop. I hope you can help me. Thank you.

[JMill75]

-deleted-

[AR_A_Intel]

Hello Welcome to INTEL forum. Can you provide your license file for checking? And you can also reply/attach your license.dat file in private message.

[JMill76]

Thanks, I will be sending you the file.

***I created a 2nd account because I'm having a problem with my 1st account.

[AR_A_Intel]

Hello Thanks for your update. Let me check with customer service and I'll get back to you as soon as possible