Quartus FPGA Invalid Activation Code

[FG55]

When I log into  FPGA Self-Service Licensing Center I don't see my Quartus license I just purchased, and I can't generate the license when I use my activation #, it just keeps saying Invalid Activation Number. When I choose All licenses it shows nothing there. Please Help!

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[AR_A_Intel]

Hello

Welcome to INTEL forum. To further check could you provide the details

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

Activation Code (LAC):

Product:

For privacy, reply/attach file in private message.

[FG55]

The activation code can't be published in a public forum.  Please contact me at frank.gagliardi@teledyne.com

[AR_A_Intel]

We PM you a private message. Hope you received it. 

[AR_A_Intel]

We do not receive any response from you to the previous reply/answer that I have provided in private message. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you