Questa License - Self Service Licensing Centre - Access Denied

[DonaldKay]

So like many others I registered for access to SSLC and got the welcome email and then get "Access Denied".  I tried other browsers, private windows etc and to no avail.

I contacted live support and they did their best and advise that they will work on it and hope to have it resolved in 5 days.

I tried to re-register but that just takes me through to the same error.

I note that no one here with the same problem really gets a result other than by support by Direct Message.  Does anyone have any clues that might help more immediately.  Do I get Direct Message support?

Donald.

[DonaldKay]

I tried the following morning and it just worked.  I used the link in the Welcome to PSG Licensing email rather than the one on the website but now both links work.

[AR_A_Intel]

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.