Questa free license not visible in FPGA Self-Service Licensing Center

[LinusH]

Hi,

I need a free license for Questa for use with Quartus Prime Lite Edition. The guides tell me to go to the FPGA Self-Service Licensing Center, then click on "sign up for evaluation or free licenses".

But for me it just says "no products available to sign up".

[AR_A_Intel]

Hello

Welcome to Intel forum. Could you help to request the Questa Sim Starter Edition free license again here https://licensing.intel.com/        

1) Go to Sign up for Evaluation or Free licenses

2) Select Questa*-Intel® FPGA Starter Edition SW-QUESTA

3) # of Seats is always 1

4) Check the T&C box

5) Click Get License button

The license will be sent to email that you register with

But before that, could you help clear your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and sign back to SSLC https://licensing.intel.com/  using Google chrome and see how things go.

[LinusH]

Hello,

I tried what you suggested, but nothing worked.

I never got the "Welcome to PSG Licensing" Email either.

So I created a second account with a different e-mail and with that second account it works.

[AR_A_Intel]

Hope everything is working well at your side. We would like to apologize and regret the unpleasant experience that you have encountered. I will feedback to internal team about this difficulty for future release enhancement. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

[LinusH]

Now it also works on my first account. It just took 4 days for the "Welcome to PSG Licensing" E-Mail to arrive. And now the free licenses show up in the licensing center.