Unable to Sign in to Intel Academic Program

[katohiroto]

Hello,

I am trying to sign in to the Intel Academic Program Membership, but I am unable to log in.

Issue details:

• When I click on "Sign in to Membership," the page just refreshes, and I am not signed in.
• I have already tried different browsers and cleared my cache and cookies, but the issue persists.

How can I successfully sign in to my membership?
I would appreciate any guidance or assistance.

Thank you.

Best regards,

Hiroto Kato

[RichardTanSY_Altera]

I assume you are referring to the Intel® FPGA Academic Program since you posted in the Intel® FPGA University Program forum.

Regarding the issue of the webpage continuously refreshing, it is likely a temporary problem with the webpage or server.

The problem was likely resolved after a few days. Could you try logging in again to check if the issue is fixed?

If the issue persists, you may reach out to fpgauniversity@intel.com.

FPGA Academic Program Support FAQ: 

https://www.intel.com/content/www/us/en/developer/topic-technology/fpga-academic/support.html

Regards,

Richard Tan

[RichardTanSY_Altera]

We noticed that we haven't received a response from you regarding the latest previous question/reply/answer, and will now transitioning your inquiry to our community support. We apologize for any inconvenience this may cause and we appreciate your understanding.

If you have any further questions or concerns, please don't hesitate to reach out. Please login to https://supporttickets.intel.com/s/?language=en_US, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

The community users will be able to help you on your follow-up questions.

Thank you for reaching out to us!

Best Regards,

Richard Tan