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Beginner
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Unknown error at boot

Hi there !!

I feel a little bit lost in this high intelligence forums !!! so please forgive me if I did not shoot my question at the right place :/

I got a zotac zbox nano ci327 mini pc platform, running under linux ubuntu 16.04 lts, cinnamon desk. This machine is based on intel products.

Each time I have to boot the machine I can see hardware errors but it is written in some code I cannot understand. I did not care until now but since à few reboots I got instability, ie the pc freezing and needs to be rebooted. Quite annoying...

I am not this level capable so I need help. The web points to this forum when I asked my friend google about "intel mca error 408". so, here I am...

Here under I give you the mcelog dump.

mcelog: failed to prefill DIMM database from DMI data
mcelog: Family 6 Model 5c CPU: only decoding architectural errors
Hardware event. This is not a software error.
MCE 0
CPU 0 BANK 4
ADDR fef13580
TIME 1507968715 Sat Oct 14 10:11:55 2017
MCG status:
MCi status:
Uncorrected error
MCi_ADDR register valid
Processor context corrupt
MCA: Internal unclassified error: 408
Running trigger `unknown-error-trigger'
STATUS a600000000020408 MCGSTATUS 0
MCGCAP c07 APICID 0 SOCKETID 0
CPUID Vendor Intel Family 6 Model 92

If anybody can help in this ET speech...

Thanks and best regards

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Highlighted
146 Views

Sorry, this is not the appropriate thread for this question. This thread is for supporting the Intel Firmware Engine product.

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Beginner
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this is not the appropriate thread for this question

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Super User
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@ryadd This has already been addressed by one of the Intel support staff.

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