Licensing problem?

[picman]

I downloaded the trial version and then purchased the full version. I installed the CDs using my new serial number that came with the CDs.

I then upgraded to the latest version. My upgraded, which matches the trial version, is using the trial version's serial number and expiration date.

How do I straighten this out? BTW, I uninstalled the trial version before install the full version.

Also, the drop down box from the start menu shows both versions (the 10.01.1 and 10.01.25).

[TimP]

Looks like you would need to uninstall all ifort versions,. You couldremove the trial license (presumably from Program Files/Common/Intel/licenses).When youinstall the upgrade, it should give you a chance to reject any old licenses, and allow you to enter the new license key, if necessary.

[Steven_L_Intel1]

Uninstalling won't make a difference. Open the folder C:Program FilesCommon FilesIntelLicenses Look at the various .lic files in Notepad and see which one is your evaluation license, and then delete that file.

I'm somewhat surprised by the behavior you describe, but the above should resolve it.

[picman]

Very good! I had two license files - one for the trial serial number and one for the new serial number. It was obvious from the filename which was which.

I deleted the trial file, and I was immediately able to compile in the command invironment without seeing the warning message about the trial expiring.

That was easy! Thanks.

[Steven_L_Intel1]

I think I understand what happened. The compiler found the trial license first and since it had not yet expired, that's the one it used. Once it expired, then it would have kept searching and found the product license.

Uninstalling does not remove license files - nor should it. But I agree this behavior when there is overlap can be confusing.