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Problem installing intel visual fortran 11.1 redistributables

mttinning
Beginner
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One of our clients is having trouble installing the Intel Visual Fortran 11.1 Redistributables on their machine.  It appears the the error occurs in MSIEXEC.EXE, when attempting to remove a previous product.  The error is:

MSI (s) (9C:58) [12:39:03:749]: Doing action: RemoveExistingProducts
Action 12:39:03: RemoveExistingProducts. Removing applications
Action start 12:39:03: RemoveExistingProducts.
MSI (s) (9C:58) [12:39:03:749]: Internal Exception during install operation: 0xc0000005 at 0x3FE7C35A.
MSI (s) (9C:58) [12:39:03:749]: WER crash report failed (4).
MSI (s) (9C:58) [12:39:03:749]: Internal MSI error. Installer terminated prematurely.

Installer terminated prematurely.

The client originally had Intel Fortran Composer XE installed on their machine, however after manually uninstalling this product the above error still occurs.

I have attached the log file for reference.

Many thanks in advance,

Mike

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