GPA 4.0: crash occurs when GPA tries to attach to my game

[Praveen1]

Hi,

I installed latest GPA on my Dell laptop. But the application selection screen is not working (neither can launch new nor can detect). It gives exception error. Attached is the complete error report and my system configuration.

Pls help us in getting this fixed.

Laptop Conf:

Dell Inspiron N4010

Intel Corei3 CPU M370 @2.40GHZ 2,40 GHZ

3 GB (2.86 GB usable)

64-bit Windows 7 Home Basic

Error:

InvalidArgument=Value of '0' is not valid for 'index'

Detail:

See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************

System.ArgumentOutOfRangeException: InvalidArgument=Value of '0' is not valid for 'index'.

Parameter name: index

at System.Windows.Forms.ListView.SelectedListViewItemCollection.get_Item(Int32 index)

at GPAMonitorGUI.OpenDlg.CreateEditProfile()

at System.Windows.Forms.Control.OnClick(EventArgs e)

at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.ButtonBase.WndProc(Message& m)

at System.Windows.Forms.Button.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************

mscorlib

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)

CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll

----------------------------------------

gpamonitor

Assembly Version: 1.0.0.0

Win32 Version: 4, 0, 2, 13165

CodeBase: file:///C:/Program%20Files/Intel/GPA%20v4.0/gpamonitor.exe

----------------------------------------

System.Windows.Forms

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)

CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

----------------------------------------

System

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)

CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

System.Drawing

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)

CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

----------------------------------------

gpautils2

Assembly Version: 1.0.4134.40436

Win32 Version: 4, 0, 2, 13165

CodeBase: file:///C:/Program%20Files/Intel/GPA%20v4.0/gpautils2.DLL

----------------------------------------

msvcm90

Assembly Version: 9.0.30729.4926

Win32 Version: 9.00.30729.4926

CodeBase: file:///C:/Windows/WinSxS/amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554/msvcm90.dll

----------------------------------------

System.Xml

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)

CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll

----------------------------------------

************** JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.

For example:

When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.

[Neal_Pierman]

Hello,

Sorry that you're running into problems with Intel GPA.

To help track down the problem:

1. Would you be able to include the output from GPA Monitor's "About..." screen (right-click on the GPA Monitor icon to see this option)? This will give us more information about your specific configuration.
2. Does the problem occur when attaching to any game/application (including the GPA sample), or only a particular game?
3. Do you have any anti-virus software installed?

Thanks!

Neal

[Neal_Pierman]

Hello,

I've not heard any response back from you, but I wanted to check on the status of this issue. Is this still a problem for you, or have you been able to resolve it on your own?

The reason I'm asking is that I've seen issues such as yours when an anti-virus program is running. Another customer mentioned a similar problem, so I'm wondering if you are running Symantec Endpoint Protection? Please let me know more details and I'll try working with the GPA Development Team to help resolve this issue.

Thanks in advance for your response.

Regards,

Neal

[Neal_Pierman]

Hello again,

Here is another suggestion for you... please try removing MonitorConfig.xml from the GPA 4.0 directory in your user area, then rerun GPA Monitor. Also please check the permissions on this file to see if it is accessible by at least the user/game you are testing.

If this still does not work, then also include a copy of the MonitorConfig.xml file for us to examine.

Thanks!

Regards,

Neal