Intel GPA crashing DX9 application when capturing frame (GT:GtException)

[rackover]

Hello,

I am trying to debug a DX9 Application. I have had no luck with PixWin 2010 so I'm trying Intel GPA. Unfortunately the application crashes as soon as I take a snapshot.

I've looked at the callstack and it is wildly out of the range of the application - it crashes down far somewhere into a DX API call, by throwing a GT:GtException (?) in shimd3d32.dll

```
KERNELBASE.dll!7541e292() Unknown
KERNELBASE.dll![Frames below may be incorrect and/or missing, no symbols loaded for KERNELBASE.dll] Unknown
VCRUNTIME140.dll!73e87a46() Unknown
shimd3d32.dll!6feda123() Unknown
shimd3d32.dll!6fd83cdd() Unknown
shimd3d32.dll!6fd7395f() Unknown
shimd3d32.dll!6fd3f8da() Unknown
shimd3d32.dll!6fd72ce7() Unknown
ntdll.dll!77422b1c() Unknown
shimd3d32.dll!6fdc3c14() Unknown
shimd3d32.dll!6fd727c1() Unknown
shimd3d32.dll!6fe1ddf7() Unknown
shimd3d32.dll!6fd6c92e() Unknown
shimd3d32.dll!6fd729ec() Unknown
shimd3d32.dll!6fa45168() Unknown
iw4x.exe!00536aa0() Unknown
> iw4x.exe!00611535() Unknown
ntdll.dll!77417bbe() Unknown
ntdll.dll!77417b8e() Unknown
```

Here is my "About" section:

Operating System:
Name: Windows 10 Version 2009 (OS Build 19044.2364)
Locale: en-US
Windows Developer Mode is enabled
Secure Boot/Trusted Boot is disabled

CPU Information:
Name: AMD Ryzen 7 3800X 8-Core Processor
Architecture: x64
Cores count: 16

System BIOS:
Version: American Megatrends Inc. 5007
Date: 06/17/2019

GPU Information:
Name: AMD Radeon RX 6800
Vendor id: 0x1002
Product id: 0x73BF
Stepping: 195
Driver Version: 31.0.12044.3
Driver Date: 10-25-2022

Machine:
Name: DESKTOP
Memory: 16300 MB
Screen: 1920x1080, 32 bit

Graphics Performance Analyzers:
Version: 22.4.1671828264
Commit hash: 4acd1c27
Installation folder: C:\Program Files\IntelSWTools\GPA\

Thank you for your help,

Kind regards

[Pamela_H_Intel]

Thanks for all the good info. Any chance you can try it out on an Intel platform? Though GPA usually works on AMD and NVIDIA, we can't guarantee that.

[rackover]

Thank you for your answer. I do not have an Intel GPU and I do not want to buy one for this purpose specifically. Is this an AMD driver problem?
I tried with my older Nvidia GTX 770 just to be sure, and encountered the same issue.

Should I be reaching out to AMD for this? With what information?

Cheers

[Pamela_H_Intel]

You can try PIX, RenderDoc or AMDs RGP. But with an NVIDIA card probably best to use NVIDIA's Nsight Graphics. Without an Intel processor or GPU, you won't get much profiling info.