Please let us know the version of HLS used and steps which you have followed to generate the test reports.
Did you try to open report in different browsers just to be sure that this is not a system issue.
Also please let us know what is the status of other reports.
Thanks and Regards
I tried a few different browsers with the same result.
HLS Version: 18.1
Status of other reports:
Summary: no issues
Loop analysis: no issues
Area analysis of system: Any details regarding RAM are unreadable
Area analysis of source: Any details regarding RAM are unreadable
Component viewer: All details unreadable
Memory viewer: All details unreadable
Verification statistics: no issues