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application crash during windows update

Ruud_R_
Beginner
‎11-02-2012 06:52 AM
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Our C++ application runs on Windows 7 using tPP 7.0.3.175

During the installation of a WIndows update, the application often crashes. It seems to be crashing in a call to or when calling an IPP function.

This happens only during Windows updates. Is anyone familiar with this problem? And are there solutions?

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SergeyKostrov
Valued Contributor II
‎11-03-2012 03:58 PM
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>>...It seems to be crashing in a call to or when calling an IPP function... There are a couple of thousands of IPP functions in the IPP library. Could you be more specific? >>...This happens only during Windows updates. Is anyone familiar with this problem? And are there solutions?.. More technical details are needed.
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Ruud_R_
Beginner
‎11-03-2012 04:37 PM
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It was some ZigZag function, but I don't think the specific function matters. Someone said it might have to do with Windows Update pushing the IPP dlls out or having to leave kernel mode or something like that, Does any of this make any sense?
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Bernard
Valued Contributor I
‎11-04-2012 11:49 AM
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>.>It was some ZigZag function, but I don't think the specific function matters. Someone said it might have to do with Windows Update pushing the IPP dlls out or having to leave kernel mode or something like that, Does any of this make any sense?>>> Post the stack trace of the faulting process.
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Ruud_R_
Beginner
‎11-04-2012 11:57 AM
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The stack was corrupt. It only showed the xxZigZagxxx method and ???????. Did I mention it was compiled in an mingw32 environment?
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Bernard
Valued Contributor I
‎11-04-2012 11:11 PM
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>>>The stack was corrupt. It only showed the xxZigZagxxx method and ???????.>>> How the process dump file was generated?Didy you open it with the help of windbg?
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Ruud_R_
Beginner
‎11-05-2012 12:02 AM
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It was a strack trace in QCreator/ running gdb.exe
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Bernard
Valued Contributor I
‎11-05-2012 03:58 AM
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Are you using wine ?
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SergeyKostrov
Valued Contributor II
‎11-05-2012 06:57 AM
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>>...Someone said it might have to do with Windows Update pushing the IPP dlls out or having to leave kernel mode or >>something like that, Does any of this make any sense? No. You need to provide more technical details: - IPP version - exact function name - Windows OS and SP - a KBnnnnnn code for a Windows update when a crash of the IPP application happens - a C/C++ test-case
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Bernard
Valued Contributor I
‎11-05-2012 12:28 PM
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>>>It was a strack trace in QCreator/ running gdb.exe>>> Do you use some Linux wrapper for Windows?
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