Have been using this Intel Compute Stick for a while, with Windows 10.
During last couple of weeks, I am unable to play smooth 1080p video using any player (Windows Media Player, VLC, and some others). Also tried using several mkv files.
Graphic interface is slow and laggy. had to disable all visual effects to get decent performance, but no luck with video playback.
Updated all drivers to latest version from Intel site, looking specifically for STK2m3W64CC versions.
No luck either. Interface keeps laggy. Even windows button when slide-opening the start menu is laggy if I don't disable all visual effects.
Definitely a software / drivers issue, it was working fine until 2-3 weeks.
Thank you very much for sharing your issue with the Intel® Communities Team, GermanErnst.
In order for me to assist you better, please provide me with the .txt file that the http://https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- System Support Utility will generate. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box. Also, I would like to know the model of the monitor or TV you are using. Furthermore, what are the resolution set for the display and the refresh rate? In the meantime, please download the https://downloadmirror.intel.com/27565/eng/CC0054.bio 0054 BIOS version and update it on your Compute Stick by following https://www.intel.com/content/www/us/en/support/articles/000006039/mini-pcs/intel-compute-sticks.htm... this guide.
TV is a 42 inch Philips LCD, model 42pfl3615/77 connected via HDMI.
Resolution has been always set to 1920x1080 and for refresh rates I've tried 59Hz and 60Hz. Intel HD Graphics Control Panel defaulted to 59Hz and I also tried 60Hz, with no better performance after the change.
One additional detail, is that even when playing Netflix video on Chrome or Edge, the computer becomes excessively slow, and streaming video isn't smooth either.
Seems like an overall graphic performance issue that turns the Intel Stick unusable, since its main purpose is living room tv.
Thank you very much for your patience, Germanernst.
This case is being escalated and under investigation. By the way, can you please share with us which videos or games are the ones that are giving you this problem? It would be very helpful as well if you can share a video when the issue occurs. And, if possible, can you test your Compute Stick with another TV or monitor? This will help us a lot in our research.
I've tested on a different monitor, with 1360x768 resolution. Samsung SyncMaster TA350.
Played Netflix fullscreen and 1080 .mkv 11Gb x264 file with no issues. Of course, the video didn't played at 1080 but 768 since the monitor is not full HD.
The issue occurs when going to 1080 full HD resolution, the Stick just cannot handle it...
Since this system should be able to handle 4k video, I'm surprised to see that it can't even handle 1080 properly.
Thanks N.Scott.Pearson !!
Tried CrystalDiskMark and I'm getting very similar numbers as you are for the emmc in the ICS...
Of course is slower than a SATA SSD, but still shouldn't be causing any issues. It's still faster than standard HDD where I can still use 1080 resolution with no issues.
I'm still blaming some drivers or update issue, since this started happening one day with no previous notice.
Regarding your question, we do not have any tool to test the EMMC storage.
In this case, I recommend you to go back to a previous https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options Windows* Restore Point where your system was working fine. This might generate data loss so please make sure back up all your data before you perform this troubleshooting step.
Please share with us the results.
Already did 3 full restores using Windows 10 backup&restore options. Lost everything in every restore since I selected to clean personal apps and files as well.
Fresh start, reinstall drivers using Intel application to auto-detect system and drivers and still no luck.