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CVasq
Beginner
969 Views

Connection network do not show onboard network port.

Hi everybody,

When I turn on PC, Windows don't show onboard connection port. But when i restart pc, windows show the onboard connection port. On the other hand, when i don't restart pc, using device management i turn on and off onboard connection port and newly to show onboard connection port. I update drivers of network but I don't have solution. What do I need to do?

I am sending images about of problem.

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0 Kudos
3 Replies
idata
Community Manager
62 Views

Hi September,

 

 

 

Thank you for posting in Intel Wired Ethernet Communities.Code 10 error is relevant to driver issue. Please share more information about your system:

 

1) What is the brand and model of the board?

 

2) What is the Windows operating system?

 

3) Where did you download the driver? From Intel or the board vendor?

 

4) What is the driver version?

 

5) Did you try re-installing the driver?

 

 

Please feel free to provide the information to better assist you.

 

 

 

Best Regards,

 

 

Whyeb T

 

Intel Customer Support

 

 

 

 

CVasq
Beginner
62 Views

Hi, Here is the information:

1) What is the brand and model of the board?

Brand: Intel

Model: DH77EB

2) What is the Windows operating system?

Windows Professional 64 bits

3) Where did you download the driver? From Intel or the board vendor?

I dowload driver from Intel

4) What is the driver version?

Fecha: 21-08-2013

Versión: 12.10.28.05) Did you try re-installing the driver?

 

No.

idata
Community Manager
62 Views

Hi September,

 

 

Thank you for the information. I am sorry to inform you the DH77EB board is a discontinued product in which we no longer provide interactive support, please refer to this website for the announcement:

 

https://www.intel.com/content/www/us/en/support/articles/000016241/boards-and-kits/desktop-boards.ht... https://www.intel.com/content/www/us/en/support/articles/000016241/boards-and-kits/desktop-boards.ht....

 

 

You may visit the DH77EB support website for support information https://www.intel.com/content/www/us/en/support/products/59505/boards-and-kits/desktop-boards/intel-...

 

 

As the inquiry is related to onboard component on DH77EB, I will help moving your post to the desktop board forum, you may still interact with other community members to get assistance in case they have suggestions to share. Thank you for your understanding on this matter.

 

 

 

Best Regards,

 

 

Whyeb T

 

Intel Customer Support
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