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JJose22
Novice
1,542 Views

ERROR: C40000002:V10D0005 I0 A0C98B77-CBA5-4BB8-993B-4AF6CE33ECE4

On the first reboot after following the instructions at https://software.intel.com/en-us/flashing-the-bios-on-joule IoT - Flashing the BIOS | Intel® Software , the following error is produced:

Board Name = Joule DVT2

MRC REVISION ID 1.52.27

MMRC REVISION ID 1.09

ERROR: C40000002:V10D0005 I0 A0C98B77-CBA5-4BB8-993B-4AF6CE33ECE4

BIOS ID = GTPP131A.X64.0143.B30.1609232056

Board Name = Joule DVT2

MRC REVISION ID 1.52.27

MMRC REVISION ID 1.09

Board Name = Joule DVT2

MRC REVISION ID 1.52.27

MMRC REVISION ID 1.09

BIOS ID = GTPP131A.X64.0143.B30.1609232056

Board Name = Joule DVT2

MRC REVISION ID 1.52.27

MMRC REVISION ID 1.09

BIOS ID = GTPP131A.X64.0143.B30.1609232056

Is this to be expected?

0 Kudos
6 Replies
idata
Community Manager
59 Views

Hello josephwinstoniii,

 

 

Thanks for reaching out!

 

 

I just followed the same guide as you to flash my Joule's BIOS and I'm not able to replicate this behavior. So, my suggestion is that you start over and try to flash your Joule's BIOS again.

 

 

Try this and let us know if the error still appears.

 

-Peter.
JJose22
Novice
59 Views

I've tried multiple flashing of the BIOS but the message still appears.

idata
Community Manager
59 Views

Hi josephwinstoniii,

 

 

We need you to provide us the following information:

 

 

When flashing your Joule's BIOS, did you use a USB 3.0 port or a USB 2.0 port?

 

Were you using the USB cable included with your Joule or did you use a different USB cable?

 

Have you tried flashing your Joule's BIOS on a different PC? If so, did you notice any difference?

 

 

Let us know.

 

-Peter.
BBlie
Novice
59 Views

Perhaps try waiting a bit longer? When I re-flash the BIOS, it usually produces an error, and goes on like that for a few minutes before moving on and booting successfully. It doesn't take more than 4 minutes.

idata
Community Manager
59 Views

Hello josephwinstoniii,

 

 

Do you have any updates about this?

 

 

-Peter.
idata
Community Manager
59 Views

This error message should only happen on the first reboot after flashing the BIOS. You should not see this error on subsequent reboots.