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Freezes up doing nothing but a screensaver - BOXSTK1AW32SCR

idata
Community Manager
1,714 Views

I have 3 Intel Compute Sticks (BOXSTK1AW32SCR). I have upgraded them to Windows 10 Pro so I could put them on a domain. They are hooked to TVs. All they do is run a screensaver that displays graphics which change every 20 seconds. There are no videos or anything processor intensive. After running for a few days, they will completely freeze up. They will not respond to input, and I need to do a hard reset to get them back up and running. I can't imagine this is a cooling issue as they are hardly doing anything. Is anyone having similar issues with freezing?

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4 Replies
idata
Community Manager
93 Views

Hello, AAPM:

Have you tried testing the Intel® Compute Stick separately?

Regards,

Amy.

idata
Community Manager
93 Views

Hello, /thread/101226 AAPM:

I just wanted to check if you were able to isolate the issue.

Regards,

Amy.

idata
Community Manager
93 Views

I have updated the Intel WiFi/Bluetooth/Display drivers, and things seems to okay so far. I should also point out that the auto-detect drivers tool from the site running on the Compute Stick did not identify any needed updates so I needed to download them manually.

idata
Community Manager
93 Views

I'm glad to hear that your Intel® Compute Stick's are working fine.

If you need further assistance let us know.

Regards,

Amy.

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