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RDfaz
Beginner
1,032 Views

Galileo Trouble

Hi, i have this trouble with my galileo gen1.

How i can fix?

PD: I do this http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-galileo-boards/000006378.html Recovery Mode for Boards and Kits

but don´t apper the first menu.

0 Kudos
5 Replies
FTinetti
Honored Contributor I
40 Views

Hello Yoyonstantine,

Are you booting the Galileo with an SD card plugged in?

Fernando.

RDfaz
Beginner
40 Views

No, I'm doing this without the SD card Plugged in. This its all the board show me.

Carlos_M_Intel
Employee
40 Views

Hi Yoyonstantine,

We want to help you with this but first, we would like more information about it:

1. Since when is this happening? Do you remember something that may have caused this behavior?

2. Are you using the power supply that comes with the board?

3. Are you building the FVMAIN.fv file? Or are you downloading it from ?

4. Are you able to see the Virtual Com Port on the PC?

5. Did you updated the firmware of the board with http://downloadmirror.intel.com/24748/eng/IntelGalileoFirmwareUpdaterUserGuide-1.0.4.pdf Firmware Updater User Guide 1.0.4.?

There are two other recovery methods you can try too:

http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-galileo-boards/000006449.html How to Fix a Bricked Intel Galileo Board for Boards and Kits

Regards,

Charlie

RDfaz
Beginner
40 Views

Ok, CMata_Intel

1. This happened today, and happened when i ran a simple routine. (blink.ino)

2. Yes I'm using the power supply that comes with the board.

3. Yes I'm using the file provided for this link.

4. I can see the port COM USB/serial but the USB HOST or CLIENT I can't see on mi pc when was connected.

5. I try this but I can't see the port COM, and I can't do this.

And the other recovery methods , the first don't work and the second i don't have the device necessary

Carlos_M_Intel
Employee
40 Views

Hi Yoyonstantine,

Thanks for the information. I suggest you to contact the place where you purchased the board and check their Return and Replacement Policy, if your case is no longer covered but is still under a year from the moment you bought the board you can open a ticket here: http://www.intel.com/support/mailform/maker/warrantyemail.htm Intel® Support for further assistance.

Regards,

Charlie