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idata
Community Manager
1,212 Views

Getting frequent WHEA Unrecoverable error on Intel Compute Stick (core m3-6y30 with Win10) when opening links to Virgin TVAnywhere or Netflix

Hi

Is anyone else getting frequent WHEA Blue Screen of Death errors on Windows 10 on an Intel Compute Stick (STK2m3W64CC).

Only recently bought it and have only set it up on a TV with default home pages for Netflix and Virgin TV Anywhere but when opening firefox, it seems to be always going BSOD with the WHEA unrecoverable error.

I've seen some other posts relating to this error on Intel NUC units and it was determined to be a hardware issue. With a compute stick, there's not a lot of hardware to trouble shoot so any suggestions welcome.

Thanks

 

Trevor
0 Kudos
3 Replies
Chris_V_Intel
Moderator
38 Views

Hey Trevor, any chance it does this on different browsers?

idata
Community Manager
38 Views

 

Hi Twjnorth,

 

 

Thought I would just check in and find out if you were able to resolve this problem.

 

 

Regards,

 

Hellen.

 

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