Hi to all, new to forum.
Problem: Booted up to blank screen - went to F8 to repair windows, tried to restore w/ my files - got stuck at 57% for 8 hours. Tried a complete restore and stuck at 37% for 3+ hours.. Tried a BIOS upgrade still no luck.
Any way to reload windows or can I try loading Mint or am I stuck?
Thanks in advance, Bob
Hi bmakson: Thank you very much for contacting the Intel® Compute Stick communities. We are sorry to hear the Intel® Compute Stick is not working properly.
For this type of scenario what we recommend is basically what you already tried, which is an Operating System recovery using the F8 options:
As an alternative we can also try a BIOS recovery to the latets version, 0035:
If the problem persists after that, then we recommend to get in contact directly with Intel in order to confirm if your unit is eligible for warranty replacement:
For phone support, depending on your location, you will see the contact information on the links below:
EMEA contact information: https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html
APAC contact information: https://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html https://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html
LAR contact information: https://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html https://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html
North America: Phone Number 1-916-377-7000, Monday – Friday 7:00 AM to 5:00 PM (Pacific Time).
Any questions, please let me know.