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Novice
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How do we reset the devices, update bios, update to Windows 10, and not brick the device?

I've purchased two of the Compute Sticks. I love the idea. Unfortunately, the devices seem to now be completely bricked. Both devices attempted to install Windows 10 x32 bit a while back. One succeeded, one did not. Unfortunately, neither device is currently in a state where it will boot. I have attempted to use the f8 recovery option on both, and had no success on either option. I would like to set both devices to running Windows 10 and have them locked down, unfortunately, I can't seem to get anything to be recognized on boot. I have added a usb extender so that I can have keyboard, mouse, and a dvd device connected, but this seems to only be working intermittently. I'd like to get the bios updated and have them run Windows 10, but it does not seem to be that easy. The problem seems to be that Windows Updates do not work well with the compute stick and the Windows 10 update feels like a disaster for these devices. We are not running any custom software on the devices, though that will change in the future. We are just using them as web browsers today.

Question: How do we update the bios, update to Windows 10, lock the device so that Windows Update won't randomly update unless we specifically allow it, and not brick the device?

I actually love the idea of the device. However, it seems to fail in the real world. Here are some things I think the device needs:

  • Some built in way to turn off Windows Automatic Updates. Only update when I say it should. Yeah, there are ways to run commands in windows and edit the registry to do this, but I'm suggesting an easy to use interface that turns off automatic updates.
  • 32 gigs of ssd is too small. Minimum should be 64 gigs. This will keep major updates to windows from failing.
  • is there a way to hear about updates for the compute stick? I really need something better than google. I just found out about the remote keyboard for android/ios. That would have been incredibly helpful. I'd like to know more about the bios updates as well. I had bought one of the first compute sticks. I would have liked to have known that Windows 10 can randomly fail during an update before I spent a bunch of time pounding on the keyboard letting it do updates and failing. I don't like reading about the update failures in the bios readme.
  • Some mechanism to "harden" the device. I'd like to buy these for customer displays of our product, however, I just can't give these to customers and not expect to take a hit for not providing them support. I'd like to turn off a customers ability to do anything with the device except use it. I don't want them to be able to install software (one wanted to install MSFT office on it), perform updates, or do anything without my permission.
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9 Replies
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Novice
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I finally got the bios to update with a usb extender and a usb thumb drive. I am up and running on the latest bios. Now, that I have got that updated, the install of Windows 10 seems to have gone a whole lot better. The moral of this story seems to be to keep the bios updated on the compute stick.

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Novice
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Is there a way to now when there is a new bios? Keeping the bios up to date seems to be really important.

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Hello, WallyMcClure:

I am glad to hear that you were able to perform the BIOS update and Windows 10* is working properly.

Here you can find a guide to perform the windows update that was affecting the units.

http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000017933.html?wa... Windows® 10 Threshold 2 Update Guide for Intel® Compute Stick...

For future references, a 64GB Intel® Compute Stick is going to be released soon to the marked, here you can find it's specs.

http://ark.intel.com/products/91979/Intel-Compute-Stick-STK2mv64CC Intel® Compute Stick STK2mv64CC Specifications

You can check this webiste in the future to check its availability/release date.

http://www.intel.com/content/www/us/en/compute-stick/intel-compute-stick.html Introducing the Intel® Compute Stick

Regards,

Esteban C

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Novice
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Thank you Esteban. I had heard about the 2016 core m compute sticks. We're actually very interested in them. For the moment, we're going to make sure that the devices work as we expect. I'm hopefully given the improvements I seemed to get with the updated bios. Once I updated it, the sticks seemed to work much better.

Wally

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Hello, WallyMcClure:

Thank you for the feedback provided regarding this.

If you require any further information or support, feel free to contact us back.

Regards,

Esteban C

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Beginner
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My Compute Stick came with Windows 10. After it performed a Windows Update earlier this week it began to lock up almost immediately when rebooted. I tried to reset the device but progress stopped at 36%. (Installing features and drivers 57%.)

What should I try next? I'm thinking about updating the bios but there are warnings about updating with the wrong one. I need a little help here. Thanks!

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Novice
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For me, the devices kinda worked, but kinda didn't initially. I had devices running Windows 8.1 initially. Windows Update would run, but it would take to long, or lock up. It was a problem. I updated the bios to the latest versions. I formatted the devices and installed windows 10. I got rid of the restore partition. I figured if I had Windows 10 and 8.1 was probably in the restore partition, what was the use. For me, the key was the bios. I could tell immediately it was working working better. Everything seemed to be much quicker. Windows 10 installed fairly quickly. Updates to windows 10 came down real quickly and installed quickly. It just felt so much smoother.

I believe that this was the bios that I updated to. https://downloadcenter.intel.com/download/25506/BIOS-Update-FCBYT10H-86A- Download BIOS Update [FCBYT10H.86A]

Granted in all of this, I only have 2 of the first generation devices. I am now much more willing to purchase some more. I'll see how these perform shortly.

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Beginner
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Thanks! After updating the BIOS the reset was successful. It also restored Windows 10, and not 8.1. I had hoped it would since Windows 10 was on the device out of the box.

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Hello, DavidPM:

I am glad to hear that you were able to properly install the update.

If you encounter with any additional questions or inquiries, do not hesitate to contact the Intel Communities again.

Regards,

Esteban C

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