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ICS hangs after Windows 10 Fall Update

Jde_l4
New Contributor I
7,778 Views

Hello,

my ICS has become unstable after upgrading to Windows 10 Fall Update released yesterday. It hangs short after logging in Windows, although I can still move the mouse cursor.

In safe mode it doesn't hang though... Has anyone upgraded Windows 10 successfully?

78 Replies
ABent3
New Contributor I
468 Views

I tried to update it but the progress was stuck at 40% during the "Installing features and drivers - 23%" stage.

I recovered by hard reset and the previous Windows 10 was restored. Now I'm trying again and I'll let the stick alone for several hours to see what will happen.

So it seems there is a driver issue. Waiting for Intel Customer Support to do the same test ... And oh, before they'll ask, I'm using the latest BIOS and drivers!

Jde_l4
New Contributor I
468 Views

Now that you mention it, I'm also using the latest BIOS, and the latest drivers were installed in Windows 10 before the "Fall" update.

As i'm able to start the upgraded Windows 10 in safe mode, I'll try this afternoon to re-install all the official drivers provided by Intel for the ICS, in case the upgrade process changed any of them to an unstable version.

JUnde2
Beginner
468 Views

I had the same results (update hung at 40%/23%). Power OFF/ON initiated a reboot into "previous version of Windows" which was Win 10 (whew!), and system became fully functional. I also repeated the update attempt, overnight, with the same results next morning, i.e., update hung at exactly the same point A hard rest bought back Win 10, again. I will make no further attempts to install this update until we get feedback from Intel.

jkilc
Beginner
468 Views

Just gone through the identical process to yours, even down to the 40%/23%, ah well at least I know its not me, wish I hadn't pulled that clump of hair out though!

NNemb
Novice
468 Views

Similar issue for me - Windows 10 hangs after installation of update 10586 - how to revert back?

ABent3
New Contributor I
468 Views

So it seems I was lucky that my upgrade stuck because I was simply hard reset the stick and it automatically reversed to previous Windows 10 installation.

And yes, the second time I let the stick powered on for about 8 hours and nothing happened after reaching 40% at the "big circle" during update.

I will wait for Intel's position before trying again the update.

For those who are unable to use the stick after upgrade I think they need to enter safe mode and uninstall the update. I don't know the exact procedure, maybe Landcruiser_2000 could help here.

Jde_l4
New Contributor I
468 Views

Reinstalling official drivers in safe mode did no good, so i tried restoring windows to default settings. This led me to a Windows 10 with Fall update applied but totally clean... but it also hangs mere seconds after logging in.

Again, in safe mode works ok, so i tried official drivers too, and nothing; in normal mode still hangs.

So i think that i'll try reverting the windows installation. With a bit of luck maybe i can obtain my old windows 10 prior to the fatal Fall update...

Jde_l4
New Contributor I
468 Views

Nope, I can't go back to Windows 10 pre-fall patch. I suppose it's because I already did a full system restoration... Seems like my only option is to wait till a fix is found.

ayudh
Novice
468 Views
gcool
Beginner
468 Views

Got the same problem, tried to make a bootable micro sd card and reinstalled windows 8.1 but after 48% it got stuck. now no avail. stick is not booting anymore. My only hope is to get is back running with a usb hub and a bootable usb stick. I first had the idea that it was related to an old bios version so I upgraded. Bad idea... .Damn, all my other pc's and tablets are running fine with the fall update.

rmavr
Novice
468 Views

Just horrible.

Update starts then complains there is not enough disk space. Running disk cleanup seems to help some, then update continues for HOURS. Then restart fails to repair.

Truly awful system..

SCorn
Novice
468 Views

I got the stick to upgrade but it hung a number of times. Now the stick hangs after 20 or so seconds after boot.

I reverted to an old backup. The new windows update is junk.

SMete
Beginner
468 Views

Same problem

ASmal1
Beginner
468 Views

Same here...

MVerl
Novice
468 Views

Same issue here. I spoke with Intel and they advised that they can warranty swap the stick but there is no way at this time to fix the issue. So they are only offering the swap which rolls back to windows 8.1. Horrible solution!

PBerr
Beginner
468 Views

Likewise and just logged a ticket so lets see what they say about this mess.

gcool
Beginner
468 Views

Well I got it back up and running, What I did was a clean install of windows 8.1 from a usb stick. I removed all existing partitions from the ICS, and did a new install. The USB stick I used was uefi formatted and I used a windows 8.1 Pro iso.

Greetz

SCorn
Novice
468 Views

Has anyone tried complete re-install of Win 10 with the 10586 ISO?

http://www.redmondpie.com/download-windows-10-1511-build-10586-iso-november-update/ Download Windows 10 1511 Build 10586 ISO [November Update] | Redmond Pie

IUman
Honored Contributor II
468 Views

Hi,

Just to make sure, did any one of you follow the Windows® 10 Upgrade Instructions from the Intel website?

You can follow the steps here:

http://www.intel.com/support/motherboards/desktop/stck1a32wfc/sb/CS-035724.htm Intel® Compute Stick STCK1A32WFC — Windows® 10 Upgrade Instructions

We have upgraded the ICS following those steps, first we updated the BIOS to the https://downloadcenter.intel.com/download/25506/BIOS-Update-FCBYT10H-86A- latest BIOS version and Windows updated before I began with the upgrade.

In case you need the BIOS Update Instructions you can see it here:

http://www.intel.com/support/motherboards/desktop/sb/CS-035444.htm Intel® Compute Stick — Power Button Menu BIOS Update Instructions

Jde_l4
New Contributor I
338 Views

Hello. I followed those instructions when upgrading to Windows 10 in August or September (I dont remember when exactly), but this Fall Update installed like a Windows update patch, only much bigger and required several reboots.

In my case there was no problem with the update installation process itself. Which fails is that Windows hangs seconds after showing the desktop after loging in, unless entering in safe mode. I tried restoring Windows to its defaults using its integrated recovery options, but ended with a clean Windows 10 10586 installation that hangs in the exact same way.

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