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FCobb
Novice
1,384 Views

INTEL STICK KEEP REBOOTING

I GOT MY INTEL COMPUTE STICK FRIDAY AND IT IMMEDIATELY PROMPTED ME TO UPGRADE TO WINDOWS 10. THE PROCESS TOOK MORE THAN 10 HOURS SO I SLEPT OFF. I WOKE UP THIS MORNING TO FIND THAT MY STICK SAYS RESTORING TO OLDER WINDOWS, BUT KEEPS ON REBOOTING. IT WONT ALLOW ME TO DO NYTHING.

I NEED SOME HELP. I HAVE WARRANTY UNTIL OCTOBER 2017

3 Replies
Cesar_B_Intel
Employee
121 Views

Hello Honourable101,

At the point where Setup Entry/Boot would be in the normal boot path, the BIOS will display the following prompt and wait for a keystroke:

[ESC] Normal Boot [F2] Intel BIOS [F4] BIOS Recovery [F7] Update BIOS [F8] Operating System Recovery [F10] Enter Boot Menu

Please try the F8 in order to attempt to recover the Operating System on your Intel® Compute Stick.

Regards,

Caesar B_Intel.

FCobb
Novice
121 Views

Yes I did all that and I get into the recovery but there is an error and it's asking for a disk.

Cesar_B_Intel
Employee
121 Views

Hello Honourable101,

Please confirm if you have a Windows* Image in order to restore your Intel® compute stick Operating System?

Did you create a Create Windows 8.1 recovery media prior to upgrading to Windows 10*? Although, this is optional, it is highly recommended. You could get more details on how to perform this task from here /servlet/JiveServlet/previewBody/25142-102-2-30009/Windows10-upgrade-instructions-v2.pdf https://communities.intel.com/servlet/JiveServlet/previewBody/25142-102-2-30009/Windows10-upgrade-in...

Additionally, you could use https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool Windows USB/DVD Download Tool - Microsoft Store * or http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media Create installation media for Windows 8.1 - Windows Help

If issue persists and no available recovery media, I suggest to http://www.intel.com/p/en_US/support/contactsupport Contact Support

Regards,

Caesar B_Intel.

*Other names and brands may be claimed as the property of others.

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