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MGosw
Novice
4,478 Views

Intel® Compute Stick STCK1A32WFC : Windows 10 update stucks at 84% while configuring settings.

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I have tried both ways by creating USB flash as well as the online update from the tray Icon appearing in the task bar, but every time it gets stuck at 84%. Even if after leaving it on overnight it does not complete.

1 Solution
KLeel
Novice
1,273 Views

OK i already make it work. By clean install to windows 10 build 10240.

1. Download Windows 10 x86 (Build 10240) [i got 10240 as .ESD so i have to convert it to .ISO]

2. Make Bootable USB by using Rufus

 

- use GPT (not MBR)

 

- make it FAT32

3. Press F10 in Bios and install as normal windows

4. Download new drivers from Intel (Choose Driver and Windows 10 32bit then download all of them)

- Wireless Realtek

- Bluetooth

- Graphics Intel

- SOC

Enjoy !

View solution in original post

39 Replies
KLeel
Novice
1,188 Views

Same problem here. I just turn it off then on again.

My windows 10 got so many problem, it always freeze after login to windows.

Still no solution for me.

MGosw
Novice
1,188 Views

After disabling the display card and bluetooth, windows 10 got upgraded. But now it gets freezes when i log in. However its working in safe mode.

KLeel
Novice
1,188 Views

all same to me.

i tried to install 3 new drivers (Bluetooth, Intel Graphic, Wireless) in safe mode.

Nothing change. Have to try another way.

If you can solve it, pls told me.

MGosw
Novice
1,188 Views

I m also waiting for the solution, this update wasted my 4-5 days.

Miguel_C_Old
Employee
1,188 Views

Hi Mukesh066,

Please verify if you are already using the latest BIOS version 0031. Then, try to upgrade the operating system or get latest updates. Remove the SD if you have one prior the update.

https://downloadcenter.intel.com/product/86612/Intel-Compute-Stick-STCK1A32WFC Downloads for Intel® Compute Stick STCK1A32WFC

Place the Intel® Compute Stick closer to your router if it is possible.

Regards,

 

Mike C
KLeel
Novice
1,188 Views

I already used last BIOS (v.0031) and then upgrade my ICS.

Windows stuck at welcome screen before logging in to windows ( "We will ready soon" screen).

After 6 hours, i restart my ICS. Windows always freeze after logging in to windows.

I reset all my ICS 2times ( first fail, second success).

Windows still freeze same as before.

Miguel_C_Old
Employee
1,188 Views

Hi Pastel,

The upgrade process of Intel® Compute Stick takes several hours; I did the test 2 weeks ago and the whole process took around 12 hours. Make sure you already have the latest updates of Windows® 8.1 first.

Regards,

 

Mike C
MWoer
New Contributor I
1,188 Views

Same problem - update stucks several times at (exactly?) 41% - without SD with the latest BIOS and using a 64GB USB-stick

Regards,

Maarten W

KLeel
Novice
1,188 Views

Now i can't access to windows 10.

After login screen , screen goes dark and can't do anything.

But still can used safe mode normally.

KLeel
Novice
1,274 Views

OK i already make it work. By clean install to windows 10 build 10240.

1. Download Windows 10 x86 (Build 10240) [i got 10240 as .ESD so i have to convert it to .ISO]

2. Make Bootable USB by using Rufus

 

- use GPT (not MBR)

 

- make it FAT32

3. Press F10 in Bios and install as normal windows

4. Download new drivers from Intel (Choose Driver and Windows 10 32bit then download all of them)

- Wireless Realtek

- Bluetooth

- Graphics Intel

- SOC

Enjoy !

View solution in original post

MWoer
New Contributor I
1,188 Views

Fantastic - My Goodness - it's a day work

But now the question - does the Windows update 1511,10586 works after al these effort?

Maarten W

MWoer
New Contributor I
1,188 Views

At point 3. F10 in Bios - There is no USB to boot from so also I do not find : install as normal windows.

But there is more not correctly working in the Bios - Update Bios do nothing.

II suppose a damaged flash memory.

Maarten W

KLeel
Novice
1,188 Views

Make sure you change Partition scheme to GPT and FAT32 when create Bootable Drive.

And my Windows 10 Build 10240 is the only version that install to Stick without freeze or problems.

With Windows 10 another Build i face problem that when install it will stuck at almost finish (around 80-99%).

MWoer
New Contributor I
1,188 Views

This is exactly what I did but in the Boot menu the stick stays invisible.

So on advice of Support I did a "Reset PC" but then this process stucks on 55% and after that and restarting the Stick produces a loop in booting without the possibility to start again. Thus that was the end of the story !!!!!

I contacted Support with a service request and got as answer: Intel Customer Support Service Request Management request # XXXXXX has been updated

You can click the following link to login and view/update the request or get additional information (including the ability to create new service requests, view any current and closed service requests, check the status of your warranty returns, and validate warranty):

/thread/customercare.intel.com customercare.intel.com

But if you try to reach this site to check the status of your request it is seen that the website functionality has changed with the message: As a result of this change, access to previously submitted service requests will not be available. Now I have to wait and see with a not anymore working Intel Compu Stick.

KLeel
Novice
1,188 Views

Did your thumb driver support for created bootable drive ?

I have the problem that my thumb drive was too old to created as bootable drive.

MWoer
New Contributor I
1,188 Views

Thanks but that was not my problem. The whole boot menu was a mess so I followed the advice of Mike C to "reset the PC with F8". But this operation stopped at 55% and after that the stick came in a loop of starting and immediately down. For me "End of Story" and some days ago I made a "Warranty Request" at the Intel Customer Support.

Till now I only got by Email a request number with no possibility to view the advance in this procedure.

So for me no stick and thus no problems anymore. I have to wait till something happens inside the Intel Organization from which till now I only get a number.

Again thanks for your suggestion.

LVick
Beginner
507 Views

Hi,

Peoples since the update went through this week I am same position, dead unit.

Tried firmware update:

DL windows 10 32bit repair, and every other option available

its like the it cannot write after certain point.

This is my third unit now, first one was replaced because the system changed month and year at random every 10 minutes (https did not like this), the one they replaced it with was Linux and now with this going on. I am thinking product was rushed and a dud, I have given this device a lot of chances but no more what a waste of 9 months and $250.

For a device that is meant to plug play watch stuff with a bit of browsing, should of just used my mobile with hdmi and rdp.

MWoer
New Contributor I
507 Views

This is a "horror" story - 3 sticks in 9 months - this besides the time spent to find out what's going on, the long lasting Email/Phone discussions with Custom Support (in my opinion they have an awful bad website + not well trained persons at the phone) and at last the $.

What's me surprises is the fact that a huge firm like Intel let's make happen these kind of "horror" because it is very bad for their reputation.

I will wait and see or the hopefully second stick will do what Intel tells in the specifications.

CKran1
Novice
507 Views

I will expect more people posting issues like this in the next days, same issue hits me too..

MWoer
New Contributor I
507 Views

Here I will show you an Email "battle" with Intel Customer Support

----------------------------------------------------------------------------------------

For the third time I got an Email message as in picture Request_0.

When I follow the link /thread/customercare.intel.com customercare.intel.com I get the screen as seen in picture Request_1.

After I have written my Email address I get the screen as seen in picture Request_2

On this page it is only possible to ask for a new Service Request and NOT any information of the advance in my warranty request.

So this do not works at all besides every time a new request

What can I do to get real information on my warranty question?

When I contacted the Customer Support by phone they could not find me in your computer system!!!

Regards,

Maarten Woerlee

Netherlands

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