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Intel(R) Edison Website Feedback.

ChrisB_Intel
Moderator
7,387 Views

We are interested any in and all feedback you have on our support website and or the community.

Updated 7/21/2015

Thank you all for your feedback thus far. Please know that even if I haven't replied to every post I am reading all of them. There are many of your suggestions that we are currently working on and hope to make some headway soon. There are other suggestions that are unfortunately outside of my control and nothing we can change. The point system for example is a community wide feature and nothing something we can disable. The "remember me" options is controlled by corporate security settings, we are trying to get it address for the community, but thus far have made no progress. I hope to have more information on the other features and suggestions in the near future.

Thanks again for the feedback and please keep it coming.

 

Chris
42 Replies
MMich22
New Contributor II
774 Views

Is this forum part of your evaluation? If so, please make the forum remember the login data a little longer. It seems that "remember me" does not change anything.

ChrisB_Intel
Moderator
774 Views

Yes, absolutely. Let me look into this.

jpret2
Novice
775 Views

Forum sessions are still problematic, the 'remember me' flag is clearly not working - I have to sign in every day.

And for some reason or the other I'm back on moderation.

MGilm
New Contributor I
775 Views

rosenrot wrote:

please make the forum remember the login data a little longer. It seems that "remember me" does not change anything.

Not sure if this applies...but I see the text is "Remember me" (which means it recalls your username) and not "Stay logged in" (which means you don't need to log back in)

What I find is the site remembers me, but I still have to "log in". Not sure what the value of that is.

KEckh
Valued Contributor III
774 Views

I have mentioned this in some other threads, but I really wish there was some place(s), where we could find out about the status of things and hopefully some idea of if/when things will be fixed and released. Maybe something like github issues or the like.

That way when someone has an issue, that has been seen before, we can refer them to the problem report, where hopefully they can find additional information, like current workaround...

Examples of this include:

a) SPI - There are several issues, including long delays, timeout issues, ...

b) USB - host mode on mini works on every other boot...

Note: when releases come out they contain information about what issues were fixed or not fixed, but there is no information included, to know what that issue was, or what the disposition of other issues,

Example: SPI.

Last release there is only one thing mentioned: EDISON 2476 - MRAA wrongly set SPI pinmux

Again no information on what this is, but can guess and in this case as it is MRAA, there is probably an issue in the mraa github.

But if we look at the 2.0 beta release notes, we see an unresolved issue: EDISON 2033 - Delay between packets in SPI

 

So what is the status of this issue? Which delay are we talking about? Between bytes? between requests? DMA? support for timouts in spidev IOCTL control?

 

Thanks

 

.

Brendan_L_Intel
Employee
774 Views

1. It's very very slow

2. Moderation is required for pretty much every post now (even when no external links), real time discussion is impossible

3. Too much 'surround', ratings,like, tags all are pretty pointless, unused and disturb from messages.

idata
Community Manager
774 Views

Hi Brendan

For the months of April and May there was an egregious amount of spam and that required moderation. It's unfortunate that the community has to deal with these things, but the spammers disrupt the community deliberately and right now there is no other way to deal with it. I would be interested to hear your thoughts on what functionality you would like to see, since you think that tags/ratings you feel distract from the message.

 

Your participation on the Intel communities is appreciated.

 

Blake Morgan

Intel Customer Support

 

Brendan_L_Intel
Employee
774 Views

Dealing with spam is easy, after a certain amount of 'points' you just trust the user. Spammers don't start out as useful users, they're always spammers. So after registration if the user gets 5 posts that are 'liked' or replied to then they get upgraded to 'moderation' free. The reduced moderation would probably even pay for the dev of such a feature ;-) Personally I feel sorry for the people moderating my boring comments.

Matthias_H_Intel
Employee
775 Views

BLAKE MORGAN wrote:

Hi Brendan

For the months of April and May there was an egregious amount of spam and that required moderation. It's unfortunate that the community has to deal with these things, but the spammers disrupt the community deliberately and right now there is no other way to deal with it. I would be interested to hear your thoughts on what functionality you would like to see, since you think that tags/ratings you feel distract from the message.

 

Your participation on the Intel communities is appreciated.

 

Blake Morgan

Intel Customer Support

 

what about switching off moderation once a certain level of points is reached?

LThom13
New Contributor II
774 Views

I'll second that the moderation required for nearly all posts does make it quite a lot less useful. I doubt any spammers would reach any significant level, so it should be quite easy to deal with. I was playing around with PhpBB a while back and the default setting in that is to require moderator approval for the first 3 posts from new users - after that they will be allowed to post unmoderated.

ChrisB_Intel
Moderator
775 Views

Thanks for the input on moderation. However, that was turned off last week so if you are still being moderated please send me a PM.

 

Thanks

Chris

LThom13
New Contributor II
775 Views

That is ok - these last replies were not moderated, so no problem at all. Fighting spam can be a royal pain.

LThom13
New Contributor II
775 Views

You asked me to PM you if my messages was still moderated. They are - at least if there's a link in them. I post this here because I tried to PM you, but that did not work at all. After I pressed "Send" the window stayed on the screen and nothing happened.

ChrisB_Intel
Moderator
775 Views

Yes, that is correct we are still moderating links. That is an easy way to keep the SPAM out. We have a whitelist that when added will allow you to bypass the link moderation. I will make sure both of you are added to that list.

lth,

Sending you a PM now as well.

Thanks

 

Chris

 

LThom13
New Contributor II
775 Views

Hi Chris,

Sorry to respond to a PM here, but I have tried the PM both using Chrome and Firefox and I simply can't send. What happens when I click on "Send" in the PM window, it get's grayed out and nothing happens - the pop up remains. I can navigate away from it and I can even click cancel. I have attached a screen shot even though it doesn't say much. If you want to take this off list, you're welcome to send me an email (assuming you can in fact see my email address).

By the way - I know I am a dinosaur but when I am on the "move" I am still using my old netbook and that actually only have 1024 pixels across on the screen, which is about 200 pixels less than the community site requires. I am actually system admin for a rather busy non-technical site (admittedly with a disproportional number of mobile users) and on that site more than 60 % of the hits have 1024 pixels or less in width, so requiring more than that is causing annoyance for quite a number of users.

//Lars...

RPres6
Novice
774 Views

I just signed up. Unfortunately I had a typo when I put my email into the registration form. I contacted support and went round and round and nobody could get me working. Eventually they said to just sign up with a new username!

Anyway I was able to poke around in the "my profile" to get my email address corrected. It seems like there are multiple user databases that aren't quite synced properly.

My suggestion would be at least to have an email confirmation on the registration form so a typo doesn't make one go down the rabbit hole. And maybe better training for support so they can fix these problems; I was able to fix it myself better than they could, which is unfortunate.

ChrisB_Intel
Moderator
775 Views

I am still looking into this.

 

Thanks

Chris

PBear
New Contributor I
774 Views

The forum is a good source of help for me.

However coming from an ARM engineering background I do find the lack low level hardware information a little frustrating. We have a device in the Edison with all the capabilities of most Microcontrollers so it would be nice to have full hardware datasheet.

I also would like some kind of roadmap just to make it easier to see what is coming in version X , I understand that time scales me be difficult and usually end in missed deadlines but knowing the product will end up would make it easier for me to design it in.

RWils4
New Contributor I
774 Views

when producing a long forum post like a set of step-by-step instructions, it would be exceptionally useful to be able to use markdown as an editor alternative, rather than just plain text or html.

additionally, elements do not currently render a block of code.

http://stackoverflow.com/questions/4611591/code-vs-pre-vs-samp-for-inline-and-block-code-snippets http://stackoverflow.com/questions/4611591/code-vs-pre-vs-samp-for-inline-and-block-code-snippets

ChrisB_Intel
Moderator
775 Views

Thanks for the input I have sent this to the team that owns the application to see what we can do.

 

Thanks

Chris.

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