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EScor
Beginner
1,109 Views

Mi Intel stick no inicia con windows. Ya actualice el BIOS a 31 y no funciona ni en refresh no el repair. Que puedo hacer?

Mi Intel stick no inicia con windows. Ya actualice el BIOS a 31 y no funciona ni en refresh no el repair. Que puedo hacer?

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3 Replies
Amy_C_Intel
Employee
80 Views

Hello, emscorza:

 

In this case I recommend doing a BIOS recovery and you can follow the steps at:

http://download.intel.com/support/motherboards/desktop/sb/recoveryupdateinstructions.pdf http://download.intel.com/support/motherboards/desktop/sb/recoveryupdateinstructions.pdf

After that is done, try to reset your system and follow these steps:

  1. Remove any SD card, if installed.
  2. Press F8 when you see this prompt during boot: F8 to Activate Windows 8.1* Recovery Mode.
  3. Select Troubleshoot.
  4. Select Reset your PC, then select Next.
  5. Select Just remove my files.
  6. Select Reset to start the restore process.

Regards,

EScor
Beginner
80 Views

Hola ya hice esto pero al intentar el reset me dice que ha ocurrido un problema y no pudo reservar.

Gracias por la respeusta

Amy_C_Intel
Employee
80 Views

My recommendation at this stage is to contact http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support in order to check the replacement options for your Intel® Compute Stick.

Regards,

Amy.

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