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AAli13
Beginner
1,995 Views

My Compute Stick STK1AW32SC crashes after latest windows 10 update

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When the update was finished the screen flicker showing Hi and then my compute stick crashed! I manually rebooted it. But it keeps on crushing if I opened any apps or even any folders. I re-installed the windows 10, but before that to free some space I deleted the old version of the windows! Unfortunate me! Now I cannot right now roll-back to previous version. What to do? Is there any of windows 10 available without the latest upgrade? So that I could go back to the previous version which was prefect for me! Again, how can I prevent force update? Thanks.

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1 Solution
idata
Community Manager
266 Views

Hello, Mustaquea. Thank you very much for sharing your issue with the Intel® Communities Team. I will be more than happy to assist you.

 

 

Let us try this:

 

 

1. Complete a BIOS update to the 0040 version. Click https://downloadmirror.intel.com/27613/eng/SC0040.bio here to download the .bio file and then to complete the installation follow this guide: https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html

 

2. Please update your Graphics Drivers. You can download the latest Graphics drivers by clicking https://downloadmirror.intel.com/26182/eng/GFX_Win10_32_15.40.37.4835.zip here and install the drivers using this guide: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

 

Please share with us the results.

 

 

 

Antony S.

 

 

View solution in original post

5 Replies
idata
Community Manager
267 Views

Hello, Mustaquea. Thank you very much for sharing your issue with the Intel® Communities Team. I will be more than happy to assist you.

 

 

Let us try this:

 

 

1. Complete a BIOS update to the 0040 version. Click https://downloadmirror.intel.com/27613/eng/SC0040.bio here to download the .bio file and then to complete the installation follow this guide: https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html https://www.intel.com/content/www/us/en/support/articles/000005850/mini-pcs.html

 

2. Please update your Graphics Drivers. You can download the latest Graphics drivers by clicking https://downloadmirror.intel.com/26182/eng/GFX_Win10_32_15.40.37.4835.zip here and install the drivers using this guide: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

 

Please share with us the results.

 

 

 

Antony S.

 

 

View solution in original post

idata
Community Manager
266 Views

Hello, Mustaquea.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached to the post above and the results.

 

 

 

Antony S.
AAli13
Beginner
266 Views

Hello Antony

Greetings! My compute stick keeps crushing when I am starting it!

So I haven't able to perform the steps you have provided. What to do?

idata
Community Manager
266 Views

Hello, Mustaquea. Thank you for your response.

 

 

I would like just to clarify: You are not able to enter the BIOS because the Compute Stick crashes before you can access it?

 

If that is not the case, please follow just the first step I mentioned in my previous post.

 

 

 

Antony S.
AAli13
Beginner
266 Views

Hello Antony

Thanks for your help. It worked. My compute stick is runnin.

Mustaqueg

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