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OGarc5
Beginner
1,232 Views

My pc stick is turned off when installing the driver of the video

My pc stick is turned off when installing the driver of the video either by windows update or by driver of the page that I can do?

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4 Replies
AlHill
Super User
33 Views

Provide your stick model number.

Doc

OGarc5
Beginner
33 Views

The model is STK1AW32SC

idata
Community Manager
33 Views

Oscargg89: Thank you very much for joining the Intel® Compute Stick communities. We are sorry to hear the stick is not working properly.

 

 

In order to try to fix this problem, we can try a BIOS update using the F7 method to the latest version which is 0035:

 

https://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000006039.html

 

https://downloadcenter.intel.com/download/26699/BIOS-Update-SCCHTAX5-86A-?product=91065 https://downloadcenter.intel.com/download/26699/BIOS-Update-SCCHTAX5-86A-?product=91065

 

 

We can also try to install driver 4624:

 

https://downloadcenter.intel.com/download/26182/Intel-HD-Graphics-Driver-for-Intel-Compute-Stick-STK... https://downloadcenter.intel.com/download/26182/Intel-HD-Graphics-Driver-for-Intel-Compute-Stick-STK...

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

idata
Community Manager
33 Views

Oscargg89: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

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