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W3080
Novice
1,345 Views

Poor Quality, Dirty PCB Intel Edison Mini Breakout Board

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Hi,

I was excited to receive my first brand new Intel Edison Mini Breakout Board Kit last week. It arrived properly packaged in an intact, factory sealed box. While the actual Edison board looked ok, I was very surprised about the mini breakout board.

One USB port is oxidized and on the other side of the PCB I found soldering residue. It is beyond me to understand how a world leader like Intel could have missed these obvious quality flaws. I assume that their Chinese factories also operate a sophisticated quality control system?!

Especially at the high pricepoint of the Edision compared with other US made Linux SBCs I truly expected more.

I would appreciate a comment and a solution from Intel.

Best,

WX3080

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1 Solution
Carlos_M_Intel
Employee
141 Views

Hi WX3080,

Could you open a ticket by filling the form: http://www.intel.com/support/mailform/maker/edisonwarrantyemail.htm Intel Support with your contact information? We would like to take a look at your case in a more personal way.

In the field where you have to put a reason for the request, please point us to this thread so you don't have to write all the thread again.

Kind regards,

Charlie

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2 Replies
Carlos_M_Intel
Employee
142 Views

Hi WX3080,

Could you open a ticket by filling the form: http://www.intel.com/support/mailform/maker/edisonwarrantyemail.htm Intel Support with your contact information? We would like to take a look at your case in a more personal way.

In the field where you have to put a reason for the request, please point us to this thread so you don't have to write all the thread again.

Kind regards,

Charlie

View solution in original post

W3080
Novice
141 Views
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