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GBela
Novice
1,671 Views

Problem getting FDTI Serial Connection to Galileo

Hello,

I'm sure some form of this question has been asked here on the forum but I couldn't find it so I'll post the problem I'm having. Sorry if it's a duplicate.

I am trying to following the directions on connecting a serial terminal to the Galileo Gen2

SET UP SERIAL TERMINAL ON THE INTEL® GALILEO BOARD FOR WINDOWS*

https://software.intel.com/en-us/articles/getting-started-with-the-intel-galileo-board-on-windows https://software.intel.com/en-us/articles/getting-started-with-the-intel-galileo-board-on-windows

I don't see any output when I hit enter repetitively or after rebooting the board.

I assume the board is 'working' since the LEDs adjacent to the USB connector behave per the setup instructions.

- I don't have an SD Card Inserted

- The FTDI Driver is labeled: CDM v2.12.00 WHQL Certified.exe

- Doing a properties on the driver matches the the above driver

- Using puTTY: 115200, 8-n-1

- Configured the driver for 115200, 8-n-1 on the Port Settings tab (not shown)

- Rebooted

Any ideas?

-TIA

6 Replies
Diego_V_Intel
Employee
119 Views

Hi garbel,

What is the serial cable you are using? Is it like the one described here: http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-galileo-boards/000006343.html Console Serial Cables for Boards and Kits?

I recommend you to upgrade the firmware with the https://downloadcenter.intel.com/download/24748 Firmware Updater Tool and upload an Arduino sketch to check if the board is working fine. The Blink example would be fine to do this test.

Regards,

Diego

GBela
Novice
119 Views

Hi Diego,

Thanks for the reply.

The cable I am using looks like this:

I tried two different cables (same type), two different PCs and two different Galileo boards so I am assuming it's a driver issue.

Unfortunately, it appears the Firmware Update utility (IntelGalileoFirmwareUpdater-1.0.4-Windows.zip), uses the serial port to update the firmware so I can't do that.

In fact, the message from the update utility does indicate that it doesn't see the board on the comm port so this would also seem to point to the driver.

GBela
Novice
119 Views

Ok, I found the problem. Not exactly sure why it behaved the way it did but it's working so that's all that matters.

What I did was:

- unplugged the FTDI cable from the PC

- uninstalled the USB to Serial Driver

- installed the Driver via the CDM v2.12.00 WHQL Certified.exe installer

- plugged the USB cable in.

When I originally installed it, I had the cable already plugged in so it appears Windows 7 picked the driver.

FTinetti
Honored Contributor I
119 Views

garbel wrote:

Ok, I found the problem. Not exactly sure why it behaved the way it did but it's working so that's all that matters.

What I did was:

- unplugged the FTDI cable from the PC

- uninstalled the USB to Serial Driver

- installed the Driver via the CDM v2.12.00 WHQL Certified.exe installer

- plugged the USB cable in.

When I originally installed it, I had the cable already plugged in so it appears Windows 7 picked the driver.

Hi garbel,

I know I'm not helping too much, since you have figured out the solution, but I wanted to add that it has happened to me too, with a Galileo Gen 1, though. I had to manually experiment several drivers by myself, since Windows usually selected a wrong one (or one that had problems, at least). Just in case others have problems too: try manually.

Fernando.

Diego_V_Intel
Employee
119 Views

Hi garbel,

It's great that it is working now.

Just to clarify the issue with the Firmware Updater Tool, you have to use the USB client port. That's why the board wasn't recognized. The COM port selected was not the correct one. In the following document there is a guide about the Firmware Updater Tool: https://downloadmirror.intel.com/24748/eng/IntelGalileoFirmwareUpdaterUserGuide-1.0.4.pdf https://downloadmirror.intel.com/24748/eng/IntelGalileoFirmwareUpdaterUserGuide-1.0.4.pdf

Regards,

Diego

GBela
Novice
119 Views

I didn't have a cable connected to the microUSB slot on the Galileo so that's why I didn't see it as a selection in the updater.

Thanks Again,

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