STCK1A32WFC : A bootable device has not been detected.

BBobb1 · ‎07-02-2016

I have a STCK1A32WFC and one day I came home to a black screen (usb monitor). Turns out the device had rebooted and was stuck at a screen stating the following message. "A bootable device has not been detected.". I've updated the bios and even tried booting to USB with no luck. Is it RMA time?

idata · ‎07-04-2016

My recommendation would be to contact Intel Customer Support for warranty replacement of your Intel® compute stick

http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html

Allan.

Allan_J_Intel1 · ‎07-28-2016

Were you able to fix this issue? Did you get in touch with Intel support?

Allan.

BBobb1 · ‎07-28-2016

No. Since I could not file the RMA online I just gave up and threw it in a box. I really like the device and would love to have it fixed but I'm not interested enough to have to call in for a RMA. I figured I'd try the website after given enough time for someone to hopefully fix it?

Terrible website for trying to get a RMA issued. Really makes me never want to buy any "Intel" product again. I think next time I'll stick with Asus.

BBobb1 · ‎07-28-2016

Just tried again and nope.

"We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins." - Customer Support Site

idata · ‎07-29-2016

Sorry about that, let's try different way. I have sent you a private message.

Allan.

Allan_J_Intel1 · ‎08-01-2016

Thank you for the information. I have answered your PM.

Allan.

Allan_J_Intel1 · ‎08-22-2016

Were you able to replace the Intel® Compute Stick?

Allan.

DeanG · ‎08-22-2016

Try:

Insert a known bootable USB stick.
Go into the BIOS and disable "Secure Boot" if it is enabled.
Enable "USB Boot"
Check "Boot Drive Order". What does it show?