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JLeon12
Novice
975 Views

STCK1A32WFC: Intel never said reset does not work so I reset the stick, got stuck halfway, forced shut down the stick and now the stick is bricked

I bought it over a year ago so I guess no point bringing the stick back to the shop where I bought it.

Anyway, I tried creating a bootable windows 10 image and boot the device from sd card. No luck. I guess both Intel and Microsoft are to blame for this fiasco. Reset might not work for compute stick and potentially bricked it but Intel still put it as one of the suggestion to reset the stick if anything goes wrong. Microsoft on the other hand never made sure that their OS doesn't screw up when installed on devices other than the heavy loaded PC.

And now the intel support doesn't work, error page came out when I tried submitting an issue.

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2 Replies
JLeon12
Novice
52 Views

very minimal support for this outdated product already?

idata
Community Manager
52 Views

Hello jacksw,

 

 

I do apologize for any inconvenience that you may have experienced due to this matter.

 

 

In regard to your concern, I would like to refer you to our Warranty Team. You can contact them through the following link:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

 

 

Do not hesitate to reply for any further concern.

 

 

Best regards,

 

Angie