STCK1A32WFCR NO ENCIENDE

[idata]

TENGO LA INTEL COMPUTE STICK STCK1A32WFCR PERO NO ENCIENDE, LA CONECTO A LA CORRIENTE Y NO ENCIENDE LA LUZ, SE ABRA QUEMADO_

YA LE CAMBIE CABLE USB Y SIGUE IGUAL

[idata]

Hello ROM3O2020,

I am sorry to hear that your Intel® Compute Stick is not powering up. Let's try a couple of things in order to address the power issue, see below for the suggestions.

• Try using a different power outlet.
• If you possible, try with a different power adapter.
• Proceed with a BIOS recovery, for this use these steps; http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005902.html BIOS Recovery Instructions for Intel® Compute Stick. The latest BIOS version for your model is; https://downloadcenter.intel.com/download/26540/BIOS-Update-FCBYT10H-86A-?product=86612 Download BIOS Update [FCBYT10H.86A].

Please let me know how it goes.

Regards,

Amy.

[idata]

1. YA LA CONECTE EN UN TOMA CORRIENTE DIFERENTE .

2. YA CAMBIE EL ADAPTADOR DE CORRIENTE Y CABLE, Y NO ENCIENDE .

SIGO CON EL PROBLEMA, ESPERO SU AYUDA

[idata]

ROM3O2020, if you already tried the BIOS recovery and the issue persists, the next step would be getting in contact with our phone or chat in order to check the replacement options for your unit. Below you will find the support options;

• Chat support http://intelsupportchat.force.com/icslivechat/ics_tech_desktop_ww_english_Chat http://intelsupportchat.force.com/icslivechat/ics_tech_desktop_ww_english_Chat.
• EMEA contact information: http://intel.ly/28QeAF3 http://intel.ly/28QeAF3
• APAC contact information: http://intel.ly/1ITfjUF http://intel.ly/1ITfjUF
• LAR contact information: http://intel.ly/29c0rW4 http://intel.ly/29c0rW4
• North America: Phone Number 1-916-377-7000, Business Hours: Monday - Friday 7:00 AM to 5:00 PM (Pacific Time).

Regards,

Amy.

[idata]

LO QUE NO HICE FUE EL BIOS RECOVERY, CLARO NO LO PUEDO HACER PORQUE NO ENCIENDE.

GRACIAS POR LA AYUDA, SEGUIRE CON LOS SIGUIENTES PASOS .

FELIZ TARDE

[idata]

Sure, I do understand what you mentioned about the BIOS recovery, I just wanted to make sure that it was option for you.

ROM3O2020, please let me know how it goes with the replacement process.

Regards,

Amy.

[idata]

CLARO QUE SI LE COMENTARE COMO ME VA CON EL PROCESO DE REEMPLAZAO. MUCHAS GRACIAS POR LA AYUDA AMY.

SALUDOS

[idata]

You're welcome.

I will be waiting for your answer.

Regards,

Amy.

[idata]

/thread/112005 ROM3O2020 I am following up your thread, and I wanted to know if you were able to replace your Intel® Compute Stick.

Regards,

Amy.