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idata
Community Manager
1,492 Views

STCK1A32WFCR NO ENCIENDE

TENGO LA INTEL COMPUTE STICK STCK1A32WFCR PERO NO ENCIENDE, LA CONECTO A LA CORRIENTE Y NO ENCIENDE LA LUZ, SE ABRA QUEMADO_

YA LE CAMBIE CABLE USB Y SIGUE IGUAL

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8 Replies
idata
Community Manager
33 Views

Hello ROM3O2020,

I am sorry to hear that your Intel® Compute Stick is not powering up. Let's try a couple of things in order to address the power issue, see below for the suggestions.

Please let me know how it goes.

Regards,

Amy.

idata
Community Manager
33 Views

1. YA LA CONECTE EN UN TOMA CORRIENTE DIFERENTE .

2. YA CAMBIE EL ADAPTADOR DE CORRIENTE Y CABLE, Y NO ENCIENDE .

SIGO CON EL PROBLEMA, ESPERO SU AYUDA

idata
Community Manager
33 Views

ROM3O2020, if you already tried the BIOS recovery and the issue persists, the next step would be getting in contact with our phone or chat in order to check the replacement options for your unit. Below you will find the support options;

Regards,

Amy.

idata
Community Manager
33 Views

LO QUE NO HICE FUE EL BIOS RECOVERY, CLARO NO LO PUEDO HACER PORQUE NO ENCIENDE.

GRACIAS POR LA AYUDA, SEGUIRE CON LOS SIGUIENTES PASOS .

FELIZ TARDE

idata
Community Manager
33 Views

Sure, I do understand what you mentioned about the BIOS recovery, I just wanted to make sure that it was option for you.

ROM3O2020, please let me know how it goes with the replacement process.

Regards,

Amy.

idata
Community Manager
33 Views

CLARO QUE SI LE COMENTARE COMO ME VA CON EL PROCESO DE REEMPLAZAO. MUCHAS GRACIAS POR LA AYUDA AMY.

SALUDOS

idata
Community Manager
33 Views

You're welcome.

I will be waiting for your answer.

Regards,

Amy.

idata
Community Manager
33 Views

/thread/112005 ROM3O2020 I am following up your thread, and I wanted to know if you were able to replace your Intel® Compute Stick.

Regards,

Amy.

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