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idata
Community Manager
1,303 Views

STK1AW32SC - Digital Signage Application

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Hello.

I am planning to buy STK1AW32SC in quite a big quantity to be used as a digital signage application. And I have a few questions regarding the compute stick.

1. Does the Intel stick have auto power on/off

2. Does the Intel stick have timer on/off

3. Can we rotate the screen orientation?

4. What is the best software that can run for Digital Signage using the Intel Compute Stick?

5. What are the after sales support that you can guarantee us? What is the response time?

6. What are the terms and conditions?

7. Can it run through HDMI splitter / switch?

Kindly assist me with the questions. Thank you.

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1 Solution
idata
Community Manager
84 Views

Hello amieraamir92,

  1. You will have to be more specific about this one.
  2. Yes, it can be set to power on in the BIOS, the power off can be done with the operating system.
  3. As mentioned before, this will be provided by the operating system.
  4. We do not have a list of Digital Signage software; however, my recommendation is to cross check the requirements of the software with the Intel® Compute Stick in order to ensure the performance on both components.
  5. You will find more information here; http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005948.html Warranty Information for Intel® Compute Stick. The time of respond will depend on the contact option you select and the request you have, see here for our contact options http://www.intel.com/content/www/us/en/support/contact-support.html# @4 Contact Support.
  6. What do you mean with terms and conditions? Do you mean regarding the warranty?
  7. Intel recommends straight connections, the splitter might work but at the same it might not work at all. See here http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005885.html User Guide for Intel® Compute Stick STCK1A32WFC "Connect Directly to a Display" and "Connect to a Display with the HDMI Extender Cable" for the recommended connections.

Regards,

Amy.

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11 Replies
n_scott_pearson
Super User Retired Employee
84 Views

I will first remind you that you have posted this question in a User-to-User Support Community. This is really not the place to be asking these types of questions. I suggest that you contact Intel Sales or Customer Support...

I do not currently work for Intel (I did but I am retired now), but I can partially answer these questions (unofficially)...

  1. Not sure what you are asking for here. It has normal resume capabilities (wake on USB, for example), including from S5.
  2. Yes, support is provided in the BIOS for configuring the system to automatically power on at a specific (and possibly recurring) point in time.
  3. This capability would be provided by the O/S. Intel's Intel HD Graphics driver for Windows 10 does support this capability.
  4. Good question - one only you can answer.
  5. You will have to ask Intel this directly.
  6. You will have to ask Intel this directly.
  7. I have run mine through a HDMI-based KVM and a HDMI Switch without issue.

Hope this helps,

...S

idata
Community Manager
84 Views

Thank you for your help. I have contacted Intel support. And they have helped me to solve this problem.

idata
Community Manager
84 Views

amieraamir92, awesome.

If you need further assistance let us know.

Regards,

Amy.

idata
Community Manager
84 Views

I would like to point out this thread:

The basic idea being that if there are certain types of power interruptions, the sticks become unresponsive and need manual intervention to boot up. Not ideal for an embedded device.

idata
Community Manager
84 Views

jonesd thank you for your input.

Regards,

Amy.

idata
Community Manager
85 Views

Hello amieraamir92,

  1. You will have to be more specific about this one.
  2. Yes, it can be set to power on in the BIOS, the power off can be done with the operating system.
  3. As mentioned before, this will be provided by the operating system.
  4. We do not have a list of Digital Signage software; however, my recommendation is to cross check the requirements of the software with the Intel® Compute Stick in order to ensure the performance on both components.
  5. You will find more information here; http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005948.html Warranty Information for Intel® Compute Stick. The time of respond will depend on the contact option you select and the request you have, see here for our contact options http://www.intel.com/content/www/us/en/support/contact-support.html# @4 Contact Support.
  6. What do you mean with terms and conditions? Do you mean regarding the warranty?
  7. Intel recommends straight connections, the splitter might work but at the same it might not work at all. See here http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005885.html User Guide for Intel® Compute Stick STCK1A32WFC "Connect Directly to a Display" and "Connect to a Display with the HDMI Extender Cable" for the recommended connections.

Regards,

Amy.

View solution in original post

MPrie
Beginner
84 Views

Hello, we do have STK1AW32SC and there is no option in BIOS to set turn on time as it usually is. Can you specify how we can enable this option?

MPrie
Beginner
84 Views

Hello, we do have STK1AW32SC and there is no option in BIOS to set turn on time as it usually is. Can you specify how we can enable this option?

idata
Community Manager
84 Views

Go to Configuration in your BIOS, then go to Wake System from S5. If enabled, the system will wake at selected date/time.

Make sure that you have the latest BIOS installed, find the latest updates here; https://downloadcenter.intel.com/product/91065/Intel-Compute-Stick-STK1AW32SC Downloads for Intel® Compute Stick STK1AW32SC.

Regards,

Amy.

MPrie
Beginner
84 Views

There is no S5 nor ACPI functions in BIOS for STK1AW32SC. Also in latest BIOS version. AS i understood from manual, STK1AW32SC. doesn't supports these functions so Intel answer here is very misleading.... We did ordered these units for project and thought that we can set wake RTM function. Now need add additional timer...

n_scott_pearson
Super User Retired Employee
84 Views

You are correct; the SC BIOS does not provide support for timer-based wake from S5. This is a feature that I would think could be added to the BIOS. Just talking about this here accomplishes nothing, however; you need to directly contact Intel Customer Support and open a ticket regarding this feature request. If you want to call them, here are WW numbers:

http://www.intel.com/content/www/us/en/support/contact-support.html# @11 Intel Customer Support Contact Information for US and Canada

http://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html Intel Customer Support Contact Information for Europe, Middle East and Africa

http://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html Intel Customer Support Contact Information for Asia-Pacific

http://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html Intel Customer Support Contact Information for Latin America

Hope this helps,

...S

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