Tried updating to Win 10 (BOXSTCK1A32WFC), Now no video output! ?

[JStre2]

anyone having this problem ?

[Hellen_D_Intel]

Hi Streeters2,

I understand that you are not able to get video on your Intel® Compute Stick.

Please follow the steps below in order to troubleshoot your issue:

1. Test the system with a different power brick, if doable.
2. If you are able to access the BIOS, please perform a BIOS update by following these steps: http://www.intel.com/support/motherboards/desktop/sb/CS-035442.htm http://www.intel.com/support/motherboards/desktop/sb/CS-035442.htm
3. If you are not able to access the BIOS, try to perform a BIOS recovery, instructions can be found here: http://www.intel.com/support/motherboards/desktop/sb/CS-035445.htm http://www.intel.com/support/motherboards/desktop/sb/CS-035445.htm
4. Also, I would like you to try to perform a Windows recovery; here you can find the instructions how to do this (Page 12): http://download.intel.com/support/motherboards/desktop/stck1a32wfc/sb/stck1a32wfc_eng_userguide01.pd... http://download.intel.com/support/motherboards/desktop/stck1a32wfc/sb/stck1a32wfc_eng_userguide01.pd...
5. Test the system without any additional components, if it works, add one component at a time in order to check if one of them is the problem.

Please perform the troubleshooting steps above and let me know the results present.

Regards,

Hellen.

[idata]

Hi Streeter2,

Thought I would just check in and find out if you were able to resolve this problem.Regards,Hellen.