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PKary
Beginner
896 Views

USB wireless mouse stopped responding all of a sudden. Tried other wireless mouses same problem. Upon restarting moude pointer glides from the center to the right lower corner and disappears. Please help.

USB wireless mouse stopped responding all of a sudden. Tried other wireless mouses same problem. Upon restarting moude pointer glides from the center to the right lower corner and disappears. Please help.

1 Reply
Cesar_B_Intel
Employee
36 Views

Hello pancrads,

Have you tried wired mice to test the behavior of the pointer?

Additionally, you could confirm the drivers are installed on the Intel® Compute Stick's control panel> device manager* in order to attempt to solve the issue. If there are any yellow exclamation mark next to the drivers, it means they need to be installed or updated.

You could download the drivers from here: https://downloadcenter.intel.com/ Intel® Download Center by selecting your product model.

Regards,

Caesar B.

*Other names and brands may be claimed as the property of others.

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