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idata
Community Manager
1,756 Views

Unable to boot Windows 10 on my Intel Compute Stick STK1AW32SC

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Hi,

I bought my new Intel Compute Stick STK1AW32SC yesterday.

It has Windows 10 pre-installed on it.

Configuration of my Compute Stick: -

Intel Atom Processor

Windows 10

32 GB onboard storage

2 GB DDR3 Ram

2 USB slots

2 USB ports

Intel Wireless 802.11ac with Bluetooth 4.0

I followed following steps (the sequence of steps is exact as mentioned below) : -

1) Unboxed the compute stick.

2) Connected HDMI end of the stick to my 32inch SONY Bravia LED TV (non smart)

3) Connected Keyboard to one of the USB port

4) Connected Mouse to one of the USB port

5) Did not insert SD card in the SD card slot as i do not have one (is it mandatory...isn't 32 GB on board sufficient?)

6) Connected my mobile's USB cable to the power the compute stick (one end to compute stick another end to USB port of the TV)

7) Pressed the Power button.

On the TV screen it showed up Intel Compute Stick and on left hand bottom corner a sequence of Function commands.

And after that the screen goes blank and the Windows loading icon does not show up.

Why this must be happening, i have just connected the stick to the TV and not even set it up and configured it.

What should i do so that i get my compute stick up and running ?

Please help

Thanks and Regards

Omkar Patkar

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1 Solution
idata
Community Manager
42 Views

Hello, patkaromkar:

The issue you are experiencing is expected, see the information below;

Please, try powering Intel® Compute Stick with the included A/C adapter.

For more information visit http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005927.html Issues When Using USB Ports to Power Intel® Compute Stick

Regards,

Amy.

View solution in original post

5 Replies
n_scott_pearson
Super User Retired Employee
42 Views

The USB port on your TV is NOT going to provide enough power to run the SC ICS. You need to use the included A/C adapter to get sufficient power.

idata
Community Manager
42 Views

Yes thanks, the way i was powering my intel compute stick was the problem, thank you very much for the help.

Appreciate it.

idata
Community Manager
43 Views

Hello, patkaromkar:

The issue you are experiencing is expected, see the information below;

Please, try powering Intel® Compute Stick with the included A/C adapter.

For more information visit http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005927.html Issues When Using USB Ports to Power Intel® Compute Stick

Regards,

Amy.

View solution in original post

idata
Community Manager
42 Views

Yes thank you, your suggestion helped, thank you very much.

idata
Community Manager
42 Views

patkaromkar,

Sure, you're welcome.

If you need further assistance let us know.

Regards,

Amy.

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