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NCutt
Beginner
1,725 Views

WHICH COMPUTE STACK

Since a Few Windows updates I have Lost Bluetooth I have been told to go to the Manufactures and down load the Drivers

But I have no clue which Drivers go with this system

 

SYSTEM INFORMATION

 

Computer Manufacturer

 

Computer Model

 

Operating System (O/S) Microsoft Windows 10 (build 10586), 64-bit

 

Operating System Build (O/S) 10586

 

Operating System (version) 10.0.10586

 

System RAM 8.0 GB

 

CD or DVD Device TSSTcorp CDDVDW SH-224FB

 

System Hard Drive Overview

 

System Total Storage Size: 4.1 TB

 

Local Disk D:\ 3.6 TB

 

Used space: 326.7 GB

 

Free Space: 3.3 TB

 

Local Disk C:\ 465.2 GB

 

Used space: 40.4 GB

 

Free Space: 424.8 GB

Collapse/Expand GRAPHICS INFORMATION

 

Graphics Product [1] AMD Radeon HD 5450

 

Video Memory 4.0 GB

Collapse/Expand MOTHERBOARD INFORMATION

 

Manufacturer not detected

 

Model

 

AA Number not detected

 

BIOS Vendor

 

BIOS Version American Megatrends Inc. 2205

 

BIOS Release Date 05/26/15

 

System Memory 8.0 GB

 

Sound Card AMD High Definition Audio Device

Collapse/Expand PROCESSOR INFORMATION

 

Manufacturer Intel

 

Model Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz

 

Intel Processor analysis tools Intel Processor analysis tools

 

CPU Speed 3.2 GHz

 

Link to Processor Specification Link to Processor Specification

Collapse/Expand WIRED NETWORKING INFORMATION

 

Wired Networking Product Realtek PCIe GBE Family Controller

 

Driver Version 10.3.723.2015

 

Collapse/Expand WIRELESS NETWORKING INFORMATION

 

Wireless Networking Product Qualcomm Atheros AR9287 Wireless Network Adapter

 

Driver Version 3.0.2.181
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5 Replies
IUman
Honored Contributor II
107 Views

Hello Nidge,

Thank you for joining the Intel communities.

Could you please provide us with your system model, I'm sorry I will not be able to tell which one is the driver you need with the processor model or graphics version.

You should be able to see the system model in the msinfo32, you can save it and post it here:

  1. Please press Windows Key + R to open the Run Menu
  2. Type msinfo32 and click OK
  3. While viewing the System Summary node go to File then Save (Please do not use Export)
  4. Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access and then you can post it here.

Best regards,

Ivan

NCutt
Beginner
107 Views

Thank you Ivan Post it where Here?

IUman
Honored Contributor II
107 Views

When you click reply to post your information you will see a camera icon that you can click to upload the information requested above.

NCutt
Beginner
107 Views

Thank you Ivan for responding I'm not sure what info you want other than just the summery ie from the Hardware resources, Components, or Software Environment Sorry I'm new to this.

IUman
Honored Contributor II
107 Views

With the information you kindly provided I can see that your system is an ASUS computer, you will need to download the Bluetooth driver from the ASUS website.

I'm still not sure about the model of your system or the motherboard because the information you posted here show that is an ASUS desktop-4l618E4 but I'm not able to pull up anything with model in Google.

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