I am trying to RMA a defective adapter and cable, and Intel support (after much hassle) approved to send me a new adapter and cable, but then sent me the wrong adapter and no cable. When I told them, the only response I got is that they have no other part number to lookup.
In regard to your concern, could you please send a picture with all you have received?
In the meantime, I will proceed to investigate your matter at my end.
I look forward to hearing from you.
In regard to your concern we took care in order to send the proper part to you.
Please let me know if there is anything else that I can do for you?